Here’s the Atlas content you do not want to miss!
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Communities
Replies and Comment sort order
Admins now have the ability to customize the sort order for replies and comments at both the community and board levels, offering control over how content is organized and displayed to members across different content types. This setting is under Settings > Features > Content Features > Replies and Comments.
Featured Guides
With the Featured Guides widget, admins can showcase curated Guides, providing members with quick links to essential content. The guides listed on this widget allow community members to easily discover and access highlighted Guides on your community pages. They can be made available for use on designated community pages and help drive engagement by featuring important or popular Guides.
Featured Guides is enabled by default, and you can add up to 100 guides to the Featured Guides.
Aurora Content Filters Enhancement: Ignore diacritics
When you create or edit a content filter, you can now specify whether you want the filter to ignore diacritics or to recognize characters with diacritics as unique characters.
For example, when you turn on Ignore diacritics, “chëēse” and “cheese” are treated as the same word. If you do not turn on this option, “chëēse” is not recognized in a filter that prevents a user from posting the word “cheese.”
Turning this option off is useful for communities with diverse languages, allowing more precise moderation of words with diacritic variations.
Click here for Classic Content Filters: Ignore diacritics release notes.
New Aurora Product Coaching Session: Spam Management Best Practices
Join our Spam Management Best Practice coaching session to identify, filter and deal with spam effectively. Our coaching session will guide you through the practical tips and techniques to help combat spam and help maintain the hygiene of your community.
Care
GenAI in Action: Redefining Customer service series
A three-part webinar series with guest speakers from leading analyst firm IDC covers key GenAI use cases in customer service, mastering GenAI controls and safety, and the importance of brand knowledge as the new fuel powering AI tools.
Designing with purpose: Khoros’ approach to digital accessibility and user experience
Explore how Khoros incorporates accessibility considerations into product development. While we're not accessibility experts, we partner with Level Access to ensure our solutions meet diverse user needs, giving you peace of mind that inclusivity is at the forefront of our design process.
Marketing
Social Media Marketing - Admin Essentials Learning Path
Recommended courses for Admins to learn the ideal basic Khoros Marketing configuration settings for your organization based on Khoros-provided best practices and scenarios that we provide within the course.
Social Media Marketing - Planning and Publishing Essentials
This course focuses on Publishing and the power to easily plan, schedule, manage, publish, and measure social marketing campaigns. You will learn important tools and techniques that will help you get the most out of Marketing Publishing in order to work efficiently, and effectively plan your social media strategy.
Webinars & Events
Instructor Led-Training Series on Launching on Aurora: Why Communities Aurora?
Dec 17th at 7:00am CT
Dec 17th at 3:00pm CT
Aurora delivers a sleek, modern, and high-performance system that adheres to community best practices while still giving brands complete flexibility to make changes or updates to address their ongoing needs.
In this live training, you will learn how to:
- Identify the value of Aurora
- Have an understanding of the overall process for upgrading to Communities Aurora.
- Whether you are looking to prepare for your launch on Aurora or simply learn about the top features of Communities Aurora, we are here to help!
Top Engaged Contributors
Special thanks to the current Atlas Top Engaged Contributors: CarolineSKieranAgain, sloth2073, annalisadib Lief, sleslie99 Akenefick jmarston, StanGromer ecurtin!
