Forum Discussion

Varshaahir's avatar
Varshaahir
Contributor
2 months ago

How to share product updates?

Is there a feature in Khoros that lets admins share product updates and send notification to community members who can opt out if they want?

 Gainsight platform has a dedicated 'Product Update' section, need something similar to that. 

Thank You

2 Replies

  • Hey Varshaahir​! We've been looking into this and, whilst there isn't a dedicated Product Updates feature (which is excellent in Gainsight), you can achieve similar results with a Knowledge Base. You just need to surface the Subscribe button so that members can click it, then configure the email notification in Studio.