BEGIN:VCALENDAR CALSCALE:GREGORIAN VERSION:2.0 PRODID:-//Events Calendar//iCal4j 1.0//EN BEGIN:VTIMEZONE TZID:America/Chicago LAST-MODIFIED:20231222T233358Z TZURL:https://www.tzurl.org/zoneinfo/America/Chicago X-LIC-LOCATION:America/Chicago X-PROLEPTIC-TZNAME:LMT BEGIN:STANDARD TZNAME:CST TZOFFSETFROM:-055036 TZOFFSETTO:-0600 DTSTART:18831118T120924 END:STANDARD BEGIN:DAYLIGHT TZNAME:CDT TZOFFSETFROM:-0600 TZOFFSETTO:-0500 DTSTART:19180331T020000 RRULE:FREQ=YEARLY;UNTIL=19190330T080000Z;BYMONTH=3;BYDAY=-1SU END:DAYLIGHT BEGIN:STANDARD TZNAME:CST TZOFFSETFROM:-0500 TZOFFSETTO:-0600 DTSTART:19181027T020000 RRULE:FREQ=YEARLY;UNTIL=19211030T070000Z;BYMONTH=10;BYDAY=-1SU END:STANDARD BEGIN:DAYLIGHT TZNAME:CDT TZOFFSETFROM:-0600 TZOFFSETTO:-0500 DTSTART:19200613T020000 RDATE:19210327T020000 RDATE:19740106T020000 RDATE:19750223T020000 END:DAYLIGHT BEGIN:DAYLIGHT TZNAME:CDT TZOFFSETFROM:-0600 TZOFFSETTO:-0500 DTSTART:19220430T020000 RRULE:FREQ=YEARLY;UNTIL=19350428T080000Z;BYMONTH=4;BYDAY=-1SU END:DAYLIGHT BEGIN:STANDARD TZNAME:CST TZOFFSETFROM:-0500 TZOFFSETTO:-0600 DTSTART:19220924T020000 RRULE:FREQ=YEARLY;UNTIL=19350929T070000Z;BYMONTH=9;BYDAY=-1SU END:STANDARD BEGIN:STANDARD TZNAME:EST TZOFFSETFROM:-0600 TZOFFSETTO:-0500 DTSTART:19360301T020000 END:STANDARD BEGIN:STANDARD TZNAME:CST TZOFFSETFROM:-0500 TZOFFSETTO:-0600 DTSTART:19361115T020000 RDATE:19450930T020000 END:STANDARD BEGIN:DAYLIGHT TZNAME:CDT TZOFFSETFROM:-0600 TZOFFSETTO:-0500 DTSTART:19370425T020000 RRULE:FREQ=YEARLY;UNTIL=19410427T080000Z;BYMONTH=4;BYDAY=-1SU END:DAYLIGHT BEGIN:STANDARD TZNAME:CST TZOFFSETFROM:-0500 TZOFFSETTO:-0600 DTSTART:19370926T020000 RRULE:FREQ=YEARLY;UNTIL=19410928T070000Z;BYMONTH=9;BYDAY=-1SU END:STANDARD BEGIN:DAYLIGHT TZNAME:CWT TZOFFSETFROM:-0600 TZOFFSETTO:-0500 DTSTART:19420209T020000 END:DAYLIGHT BEGIN:DAYLIGHT TZNAME:CPT TZOFFSETFROM:-0500 TZOFFSETTO:-0500 DTSTART:19450814T180000 END:DAYLIGHT BEGIN:DAYLIGHT TZNAME:CDT TZOFFSETFROM:-0600 TZOFFSETTO:-0500 DTSTART:19460428T020000 RRULE:FREQ=YEARLY;UNTIL=19730429T080000Z;BYMONTH=4;BYDAY=-1SU END:DAYLIGHT BEGIN:STANDARD TZNAME:CST TZOFFSETFROM:-0500 TZOFFSETTO:-0600 DTSTART:19460929T020000 RRULE:FREQ=YEARLY;UNTIL=19540926T070000Z;BYMONTH=9;BYDAY=-1SU END:STANDARD BEGIN:STANDARD TZNAME:CST TZOFFSETFROM:-0500 TZOFFSETTO:-0600 DTSTART:19551030T020000 RRULE:FREQ=YEARLY;UNTIL=20061029T070000Z;BYMONTH=10;BYDAY=-1SU END:STANDARD BEGIN:DAYLIGHT TZNAME:CDT TZOFFSETFROM:-0600 TZOFFSETTO:-0500 DTSTART:19760425T020000 RRULE:FREQ=YEARLY;UNTIL=19860427T080000Z;BYMONTH=4;BYDAY=-1SU END:DAYLIGHT BEGIN:DAYLIGHT TZNAME:CDT TZOFFSETFROM:-0600 TZOFFSETTO:-0500 DTSTART:19870405T020000 RRULE:FREQ=YEARLY;UNTIL=20060402T080000Z;BYMONTH=4;BYDAY=1SU END:DAYLIGHT BEGIN:DAYLIGHT TZNAME:CDT TZOFFSETFROM:-0600 TZOFFSETTO:-0500 DTSTART:20070311T020000 RRULE:FREQ=YEARLY;BYMONTH=3;BYDAY=2SU END:DAYLIGHT BEGIN:STANDARD TZNAME:CST TZOFFSETFROM:-0500 TZOFFSETTO:-0600 DTSTART:20071104T020000 RRULE:FREQ=YEARLY;BYMONTH=11;BYDAY=1SU END:STANDARD END:VTIMEZONE BEGIN:VEVENT DTSTAMP:20240329T153207Z DTSTART;TZID=America/Chicago:20211207T110000 DTEND;TZID=America/Chicago:20211207T120000 SUMMARY:Contact Center Data Fabric: Weaving unstructured data into automati on and insight Webinar LAST-MODIFIED:20240329T153207Z LOCATION: TZID:America/Chicago UID:message-74 DESCRIPTION:Click the link below to go to the event page:\nhttps://communit y.khoros.com/t5/Khoros-Events-Webinars/Contact-Center-Data-Fabric-Weaving- unstructured-data-into/ec-p/662559#M74\n\nThe contact center is a treasure trove of unstructured customer engagement data. When properly leveraged i t can be spun into automation and insight gold. A unified data fabric comb ines VoC and business outcome data to power automations that improve CX an d EX\, and deliver insights that optimize every stage of those journeys an d workflows. Join us for this 45-minute executive session to discover: Th e biggest mistakes companies make when capturing and analyzing customer da ta Real strategies for zeroing in on insights that impact key CX and busin ess outcomes Tips to successfully automate the most critical moments of cu stomer and employee journeys Best practices for measuring\, redesigning\, and scaling AI to make workflow more efficient and interactions more perso nal Speakers: Chris Tranquill\, Chief of Strategy\, Khoros Gijs van de Ni euwegiessen\, VP of Automation\, Khoros Brian Cantor\, Principal Analyst & Director\, CCW Digital Replay the discussion here X-ALT-DESC;FMTTYPE=text/html:
Click the link below to go to the event pag e:
Join u s for this 45-minute executive session to discover:
\nSpeakers:
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\n< P style=" text-align: center\; ">Replay the discuss ion \;here\n \;
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