347 ResultsMost relevantCustom was this helpful? componentHi, Is it possible to create a custom was this helpful component? I want to style it different as well as change how it acts when you select no. If not possible can you change the "T...SolvedView results from repliesAnalyze, Optimize & Grow - Modernizing Digital Care: Pt 3.2...onversations going to the right places, then you’re ready for the next steps. Agents Once your Queues & Routing are working in the most efficient ways, then start to look at your agent performance. If y...Analyze, Optimize & Grow - Modernizing Digital Care: Pt 3.1...etrics should we measure that best map to our executive priorities? We want to be more customer experience focused, but what does that look like on digital channels? Analyzing your p...Analyze, Optimize & Grow - Modernizing Digital Care: Pt 3.3...o read and consider the steps in Part one: Analyze and Part two: Optimize. If you followed along on the Analysis & Optimization blogs, you have a better idea of what and how to s...Free Marker: Any way to know if MyProfilePage was saved.Hi There... I'm fairly sure I can do a lot of what I want using javascript. However, if possible I rather use Free Marker. Is it possible to know that the MyProfilePage was saved (as when t...SolvedView results from repliesWhy SSO Cookie was not written into response when using firefox browser? We use Lithium SSO in our product. When users log into the website, we will call LithiumSSOClient.writeLithiumCookie() to write the SSO Cookie. When I use firefox to log into our website, I coul...SolvedView results from replies"1" was searched 1,755 + 501 times one day in August? What on earth could this be? Our community is closed to open registrations, and SSO authentication only. Aurora: About the Content Editor...ith a lot more flexibility over which emojis to make available as well as the ability to create a custom set of emojis. For example, you might want to create emojis specific to your brand or products....View results from repliesHow to add "Was this article helpful?" component pleaseAny tips on how to add "Was this article helpful?"component in blog and TKB please? Thank you :) MarianneKhoros Support Hours & Observed Holidays Hours of Operation On Severity 1 Service Incidents, Khoros hours of operation are 24/7/365. For all others, standard hours of operation for Khoros Support are as follows (Monday - Friday): ...View results from replies