Customer's are the reason that I am here - I love hearing from people on the good as well as the bad so we can make the experience you have better! Outside of work, I spend time with my family (wife & 16 year old), play video games and enjoy volleyball (beach or indoor) although I haven't played since tearing my ACL.
Kathy comes from Texas, where she lives the nice, quiet rural life by herself. She started with Lithium five years ago and couldn't imagine ever working for another company. After starting as a moderator, she's worked her way up to Team Lead, a job she loves as she's been involved in such positions since the internet was a thing, working for various gaming forums and companies before joining Lithium.
In her spare time she loves any kind of crafting, and has a serious yarn addiction (she promises, just a few more skeins...). She also loves movies, especially sci-fi and superhero, and is proud to be a Marvel fangirl (although there is a bit of room for DC in there too ha!).
Andris comes from a small and maybe not so well known Baltic country, and so far seems to be the only person in the team who speaks Latvian. Having experience as a volunteer administrator at some game communities, he joined Lithium in December 2015 as a moderator and can't imagine any better job to do for a living!&
In his spare time, he loves to play games, ride a bicycle and and travel - wherever the network connection exists.
Valeria comes from a small city in the South of Italy, but lived abroad for the last 12 years, spending some years in Spain, Greece, and finally landing in the USA. Joined Lithium in 2013 as a moderator for several communities, new addition to the Lithium Community Team.
She loves traveling, learning new languages, literature and animals (especially cats).
Claudius helps to distill strategies and tactics that are making communities successful and make them available to Lithium customers through the Best Practice Center. And he loves tinkering with the Lithium Community to ensure it's a showcase of what the Lithium community platform has to offer.
I first started working for Lithium as a Community Moderator back in 2013 and moved on into a support role in 2016. Since then I have not been afraid to get my hands dirty with anything the customer requests. I am currently a Team Lead for the EMEA support team and love my position. The best part of my day is working with great customers and awesome members of the team! In my spare time I like to watch movies (main aim is to not fall asleep after 5 minutes) and spend time with my family (wife and 3 children) and explore in the English countryside.
John has been in the documentation and content strategy game for over 20 years, since WYSIWYG was a new buzzword. But that's just his day job. He's lived in the San Francisco Bay Area all his life, have been married for 24 years, and has 3 sons.
He is also a huge music fan (with a CD rack with over 2000 CDs and a huge digital library of awesome, rare bootlegs). In his free time he attends A LOT of concerts. He's also a bit of an amateur chef, often baking homemade cookies, waffles, and other treats for the office.
Suzie has been at Lithium since May 2013. She focuses on the developer documentation across our platform, as well as Studio documentation. You'll find her logged in on the Developer Network on most days helping troubleshoot and guide community members to the information they need.
She is a Bay Area native, and spent a few years up in Eugene, Oregon. If you ask her, she'll tell you that being outdoors, climbing on rocks, and yoga make life worth living.