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Flow Basics: Integration

Flow Basics: Integration

Connect, deploy and integrate your Flow project.

Built-in integrations

Flow can connect directly to different built-in integrations like channels , customer service , analytics  and backend services using APIs.

This allows you to connect a bot to Messenger in just a few clicks, place a web widget on your website or integrate Flow deeply into your own customer experience software.

 

add-integration.png

Connector

When Flow is directly connected to a message channel such as WhatsApp, Flow will provide conversation control. This is important for both measuring a bots performance as it is for hybrid customer service use cases where human agents need to pick up with conversations that are handed over.

Screenshot 2021-04-16 at 3.41.44 PM.png

Agnostic

It's also possible to implement Flow behind an agnostic messaging service that controls the conversation.

Screenshot 2021-04-16 at 3.42.37 PM.png

 

Flow Basics: Integration

Connect, deploy and integrate your Flow project.

Built-in integrations

Flow can connect directly to different built-in integrations like channels , customer service , analytics  and backend services using APIs.

This allows you to connect a bot to Messenger in just a few clicks, place a web widget on your website or integrate Flow deeply into your own customer experience software.

 

add-integration.png

Connector

When Flow is directly connected to a message channel such as WhatsApp, Flow will provide conversation control. This is important for both measuring a bots performance as it is for hybrid customer service use cases where human agents need to pick up with conversations that are handed over.

Screenshot 2021-04-16 at 3.41.44 PM.png

Agnostic

It's also possible to implement Flow behind an agnostic messaging service that controls the conversation.

Screenshot 2021-04-16 at 3.42.37 PM.png

 

Flow Basics: Integration

Connect, deploy and integrate your Flow project.

Built-in integrations

Flow can connect directly to different built-in integrations like channels , customer service , analytics  and backend services using APIs.

This allows you to connect a bot to Messenger in just a few clicks, place a web widget on your website or integrate Flow deeply into your own customer experience software.

 

add-integration.png

Connector

When Flow is directly connected to a message channel such as WhatsApp, Flow will provide conversation control. This is important for both measuring a bots performance as it is for hybrid customer service use cases where human agents need to pick up with conversations that are handed over.

Screenshot 2021-04-16 at 3.41.44 PM.png

Agnostic

It's also possible to implement Flow behind an agnostic messaging service that controls the conversation.

Screenshot 2021-04-16 at 3.42.37 PM.png

 
Version history
Last update:
‎06-16-2021 10:07 AM
Updated by:
Contributors