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Anaplan Is Hiring and Growing our Community Team! Senior Technical Community Program Manager

Hi everyone,

 

The Anaplan Community Team is growing and if you're looking for a new challenge on a great team, please take a look at our open roles!

 

Senior Technical Community Program Manager:

https://boards.greenhouse.io/anaplan/jobs/5670309002

This role is in support of our ever-growing Community, providing the technical solutions to meet the expanding needs of our Community members. This will include the day-to-day maintenance of the platforms used to support the Community programs in addition to larger scale initiatives driving the evolution of our Community experience.

We're looking for someone who thrives in a changing environment. Has a desire to develop a deep understanding of our system and is excited to tackle meaningful problems at scale while delivering new capabilities to our rapidly growing number of customers.

What you'll be doing:

  • Support the Anaplan Community applying the Khoros Community Platform, including delivering improvements and bug fixes based on requirements
  • Build and optimize components (Top posts, top users, most recent topics, leaderboards)
  • Apply API data to produce new components (User directory, new blog pages, new forum design, personalized content feeds)
  • Examples of projects that may be worked on:
  1. Work on integration between learning, content management and Community systems
  2. Collaborate with other engineers to create a more personalized experience for our members
  3. Enhance our Idea Exchange
  4. Reconceptualize forums
  5. User-rank and point accrual projects
  6. Participate in the planning process for new features and updates
  • Maintain dev, stage, and production environments, including being on point for QA and assisting with major bug fixes during the production launch phase for each release
  • Document customization work after each release in an easy to understand fashion
  • Help with SEO optimizations
  • Stay ahead of with SDK/Studio innovations, and API updates to improve Community experience
  • Be primary liaison with platform vendor for technical discussions, releases, testing, and potential platform impacts
  • Write code that is high-quality, performant, sustainable, and testable, and hold yourself accountable for the quality of the code you produce
  • Mentor and collaborate both inside and outside the team. You enjoy working closely with others, helping them grow by sharing expertise and encouraging standard methodologies
  • Explore design approaches to improve the user experience in a sophisticated domain
  • Work with our stakeholders to translate product goals into useful engineering plans.

We also have other roles to fill, including Content Managers and Groups Program Manager roles!

Send me a PM if you'd like to learn more!

 

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