LinkedIn announced that they will be launching a new Community Management API and will be subsequently deprecating the legacy Community Management API by June 30, 2023.
Here we are introducing a completely new user experience in Khoros Mobile Care. With this fresh change, an agent/expert can filter or sort conversations within a smart view. This will help them to quickly find the right conversation and react faster during viral or crisis events even on the go.
Check out the interactive product tour of our Accelerated Community Management solution to see how our comprehensive moderation and management tools provide faster and more flexible customer support operations.
Facebook recently rolled out a new setting to all Instagram users that could potentially impact their ability to manage IG direct messages through Khoros.