Public

Khoros Care Blog

Khoros Care Blog
Home to best practices, success stories and product roll-outs for Khoros Care.
Khoros Alumni (Retired)

Title Cards (23).png

The Atlas Team is leveraging cutting edge Care feature updates to streamline workflow and report on email in new and exciting ways.

Read more...

Read more
Labels (5)
3 0 1,717
Director

forecast.png

In this session, we will cover a few questions we often get from our customers and prospects about ways to help manage change, forecast staff, and cover multiple channels.

Read more...

Read more
Labels (6)
2 2 5,768
Director

get started.png

In this video/blog, we cover a few questions we often get from our customers and prospects about getting started or expanding your Digital Care program.

Read more...

Read more
Labels (5)
7 2 5,449
Khoros Alumni (Retired)

Maia_Dance.gif

Check out how we created the official Khoros chatbot Maia!

Read more...

Read more
Labels (4)
14 3 5,128
Khoros Staff

Title Cards (6).png

Instant gratification dominates the digital engagement space, and customer support teams are on the frontline. Care Analytics Tips can help coach you and your agents into Engagement Leaders.

Read more...

Read more
Labels (3)
3 0 2,121
Khoros Alumni (Retired)

Some of the most frequently asked questions and answers from the webinars. 

Read more...

Read more
Labels (3)
0 0 1,623
Khoros Staff

If you’ve never worked in a push-next queue, you may have some questions on how to get work done, or what to expect from the workflow. Here are a few examples of what to expect from working in a push-next queue.

Read more...

Read more
Labels (3)
2 0 1,465