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Khoros Care Blog

Khoros Care Blog
Home to best practices, success stories and product roll-outs for Khoros Care.
Moderator

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The Atlas Team is leveraging cutting edge Care feature updates to streamline workflow and report on email in new and exciting ways.

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Khoros Staff

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In this session, we will cover a few questions we often get from our customers and prospects about ways to help manage change, forecast staff, and cover multiple channels.

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Khoros Staff

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In this video/blog, we cover a few questions we often get from our customers and prospects about getting started or expanding your Digital Care program.

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Khoros Alumni (Retired)

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Check out how we created the official Khoros chatbot Maia!

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Content Coordinator

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Instant gratification dominates the digital engagement space, and customer support teams are on the frontline. Care Analytics Tips can help coach you and your agents into Engagement Leaders.

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Khoros Alumni (Retired)

Some of the most frequently asked questions and answers from the webinars. 

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Khoros Staff

If you’ve never worked in a push-next queue, you may have some questions on how to get work done, or what to expect from the workflow. Here are a few examples of what to expect from working in a push-next queue.

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