Communities with measurable strategies drive customer experience, product use, and operational efficiency. Hear more about how Khoros Customer Communities compare to other advanced communities in our upcoming webinar with Rachel Happe from The Community Roundtable. Register below.
At Engage in Austin, we brought together some experience Community Managers from Microsoft and Upwork along with Richard Millington of Feverbee to discuss planning your future community growth and strategy. These are the highlights. Find a link to the full video at the end.
Almost every day we get to learn from some of the top community pros in the world. But not every day do we get to share the same expertise with everyone! This blog is an attempt to distill the insights from that 1-hour discussion for easier consumption. Enjoy!