Public
Valued Contributor

API to get feedback left on tkb articles

When a user marks a post a not helpful, they leave feedback.  We are displaying this feedback to administrators.  I would like to make a component that allows administrators to see which documentation feedback was left. The only API I have found that is close, is the tkb_helpfullness_ratings that tells me how many people did not find an article helpful. 

 

Is there an API that will allow me to get the feedback a user left on an article?

2 Replies 2
Khoros Alumni (Retired)

I was looking around at the various API v2 collections and v1 calls, but couldn't find any API calls exposing the text feedback that can be submitted together with a rating 😦. I'd suggest submitting a new product enhancement idea 💡 so that other customers can chime in with their support to get this delivered.


Khoros Best Practice until August 2019. Onwards posting as Claudius.
Learn how to master Khoros. Learn Best Practice in the Community Documentation
If you appreciate my efforts, please give me a kudo ↓
Accept as solution to help others find it faster.
Valued Contributor

I've now created a Product Idea Submission

-d-

Welcome to the Technology board!

Curious about our platform? Looking to connect on social technology? You've come to the right place!

Are you a Khoros customer? For direct assistance from our Support team, please visit the Support Forum.