Public
Occasional Advisor

Archiving / Deleting Posts Automatically

Our legal team is requiring that all posts be archived or removed after 3 years due to EU regulations about storing customer data. I've done my best to research the topic, but all I can find is this thread (- https://community.lithium.com/t5/Customer-Connection/Auto-archive-or-marking-read-only/m-p/8561#M313...) dating back to 2010 with people asking for the functionality. 

 

Does anyone know if there is a way to set a default where posts are no longer visible after a certain period of time?

 

Thanks!

Jason

10 Replies 10

Hi @ComcastJessie -

Thank you for this post - it's super useful to know what the Khoros team built for you. I'm curious to learn more about the policies that you enforce using the tool. E.g. how long before you archive content? Do you ever delete content? Do you ever delete / deactivate user accounts en mass based on a policy?

Thank you!

Welcome to the Technology board!

Curious about our platform? Looking to connect on social technology? You've come to the right place!

Are you a Khoros customer? For direct assistance from our Support team, please visit the Support Forum.