I am wondering what ideas people from the Lithium Community have around driving internal engagement with our Community. Our internal SMEs are not using or participating in Community in the way we need them to be in order to effectively support our customers. We are looking to launch a Q3 competition for our Customer Success organization to drive their participation in Community. What have others done to encourage their teams to use Community as the forum to support our customers?
We are thinking about most Accepted Solutions, most posts, likes, etc.
Any other creative ideas for us?