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Occasional Advisor

Forums Labs - realtime not working

For the past several months Realtime which is part of labs in Community Analytics has not been working. This feature had been on beta since 2010, but for some reason after the re-branding and an update that happen it stopped working. Has anyone else come across this issue? This feature, although part of labs is extremely useful in catching trends before they reach social channels and would love if it can start working again.  

We just get the "authorization failed, please go through LSI" message. 

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