Greetings Community Managers,
Crazy times can make people shine and we have great opportunities in front of us.
I have been working with internal teams to produce content about working productively remotely.
Unlike typical product documentation or FAQ content, we are engaging our clients with tips about specific products to help them. Along with being customer-centric, it gives Account Mangers something to have actual conversations about: now they are not simply "checking in," they have engagement opportunities.
Happy to chat further.
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