Public
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Highlighted
Trusted Contributor

How to interpret "Moderator/User Relation" in Metrics?

Hi there 

I'm currently diving in some stats and tried to work with " Moderator/User Ratio" Stats in Admin --> Metrics --> User/Moderator Posts Ratio

 

I see these results: 

 

PeriodRatio Moderator/User Posts
2017/01/01 12 AM34.11
2017/02/01 12 AM17.38
2017/03/01 12 AM18.25
2017/04/01 12 AM10.97
2017/05/01 12 AM10.35
2017/06/01 12 AM11.1
2017/07/01 12 AM15.95
2017/08/01 12 AM102
2017/09/01 12 AM16.92
2017/10/01 12 AM103.3
2017/11/01 12 AM484.5
2017/12/01 12 AM100.11

 

Can anyone "interpret" that? If I compare the raw numbers of post by users and moderators I see total different numbers here. 

 

Thanks

 

Jan 

 


4 Replies 4
Highlighted
Community Manager

Hi @MrB77

 

The numbers are the number of posts per moderator post.

 

To get this figure you need to take the 'Moderator Posts' and divide that by the number of 'Forum Messages' for the same period. This will give you the percentage, to get the ratio divide 1 by the percentage you got above.

 

Hope that helps.

 

Andy



Andy K
Sr. Community Manager, Atlas Community



Highlighted
Khoros Alumni (Retired)

Hi Jan,

 

You got me confused a bit by swapping around "Moderator/User ratio". The admin metric "User/Moderator ratio" is intended to give you an indication of who creates content within your community.  As Andy pointed out it's calculated by dividing "Forum Posts" (From "Traffic Reports" metrics category. NB: This includes posts by moderators) by "Moderator Posts" (from the "Moderator" metrics category). So a value of 15.95 means that 1 out of every 16 posts was made by a moderator. The patterns you can see here is those of a community moderated during working week, with less contributions over weekends.


Khoros Best Practice until August 2019. Onwards posting as Claudius.
Learn how to master Khoros. Learn Best Practice in the Community Documentation
If you appreciate my efforts, please give me a kudo ↓
Accept as solution to help others find it faster.
Highlighted
Trusted Contributor

Hi @ClaudiusH

 

Yes I was playing around with the xls, sorry for the confusion. 

 

I'll calculate this again with the values you mentioned and see if I get similar results. 

The explanation you mentioned was what I assumed. I wonder why this changes so much over a year (this is the monthly view export) 

 

Thanks

 

Jan 


Highlighted
Trusted Contributor

Hi there

 

Adding to this discussion.

 

What is an average "healthy" ratio between moderator/user and maybe also superuser?

thx

 

jan


Welcome to the Technology board!

Curious about our platform? Looking to connect on social technology? You've come to the right place!

Are you a Lithium customer? For direct assistance from our Support team, please visit the Support Forum.