I am wondering if it is possible to leave a placeholder text when merging two forum posts in the actual merged post and not only in the original post?
We had that function in our previous platform which made it very clear to customer which threads that had been merged. It also linked to the original post that had been merged which made it really clear. Now we are experiencing that customers are a bit confused in merged threads as it's not super clear that they have been merged, as we are not leaving a placeholder in the new merged thread.
Does anyone know if this is possible and a function that I have missed? 🙂
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