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Khoros Communities Product Discussions

Have questions about the Khoros Communities product? Ask them here.
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arsiannes

How is "Visits" defined in LSI?

How is the "Visits" metric specifically defined in LSI? For instance, sessions i.e. visits in GA ends based on: time-based expiration (after 30 minutes of inactivity & at midnight) and campaign change...
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Lundehoj

Disable user notification

I am currently going through every post on our Community and removing custom labels and putting in predefined labels. This give the users a lot of unnecessary email notifications. Can I somehow turn t...
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illumina

Admin instructions -- need help

Hi Everyone, We have had a change in our admin, and I'm the new admin for our community page. I have no instructions on how to do the admin role (ex. how to whitelist customers, how to find out newly ...
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Lundehoj

Subscribe to Author?

Hi,A user have asked me if it is possible to subscribe to an author, and getting notifications when this author publish something? Some users know that XX only post about subject A and XX only post ab...
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caldrete

Embedding Marketo Tracking to Lithium Instance

Hi,I'm curious if its possible to embedd marketo or marketing automation platform tracking code  to Lithium pages.Thanks,Cristina 
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APlunkett

Export TKB Articles?

Is it possible to export a TKB article, instead of having to copy and paste into a word document, for example? I know it's possible to export a list of all articles on a knowledge base, which is helpf...
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tealiumjustin

Easiest way to quickly link to other articles

Our TKB articles often link to other TKB articles. To find the URL to another article I  open a new window, go to our search page, search for the article I want, copy the URL, then return to my articl...
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Leigh

Social Response and Moderator Flags in the Community UI

Hi All,We have found that when our moderators use Response in support of their activities, this does not result in clearing the Moderator flag in the Community UI.I was curious to know if others saw t...
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Tim_Dickinson

Subscription notification email format?

Notification emails for subscriptions seem to remove most formatting from, say, blog posts. Links work, but depending on the size and layout of the post losing that formatting can impact readability. ...
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Jaime_Lee

Forum Visits in LSI

Hi, I am trying to do some analysis on where the traffic is coming into my community.   When you sort by Forums, Blogs, Groups, Ideas, TKBs...is the number showing for visits including any kind of bot...
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