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Khoros Communities Product Discussions

Have questions about the Khoros Communities product? Ask them here.
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Fellsteruk

An Unexpected Error has occurred - Anyone seen this?

Hi,Just curious if anyone else who uses Google Analytics "GA" has ever tracked error message volumes and specifically the "An Unexpected Error has occurred" Using GA I've been able to confirm that thi...
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tzhsctha

How to measure solution rate with multiple solutions

In our business it is important that we can show a solution rate for the community, i.e. a percentage of how many of the totally created topics are solved. This was simply possible as long as we only ...
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oleh-kastornov

Usage of "messages.widget.recent-posts" and "pager" on the CommunityPage

Hi everyone! In according to designs I need to show all topics with pagination on the Community Page. I was trying to use XML description from Recent Posts Page  <add to="main-content"> <componen...
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syork

Bulk edit URL in Forums/Knowledge Base

Is there a way to look up, find and replace a url across forum boards and our knowledge base? I have identified 600+ articles where we need to update a link we provide to our chat team to a new URL. I...
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tpiens

Adding a subscribe button for a board inside an article

I'm looking for a way to have a 'subscribe' link or button at the bottom of an article that lets the user subscribe to the whole board rather than just the article.We usually link directly to our arti...
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songwanxu
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AshleyBragg

Will Community Structure Be Published with Studio Edits?

Quick Question:I was editing the Community Structure in the Dev Environment and deleted a few boards that we ended up wanting to use in our footer. I only deleted them in the Dev Environment. They rem...
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AshleyBragg

Gated Blog For Non-Members?

Hello,We could use some help with figuring out how to create a blog that only members can access but everyone can see. The idea is to create a blog that people visiting our community will be intereste...
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aarontraitly

How to create a developer account

Hello, I'm new to the Lithium Community. I spent a lot of time trying to figure out how to create a developer account. However, I haven't been able to find such an option. Some context: We work with c...
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Nayakb

Lithium considers latest reply for TAR instead of first response

when customer sent us a message on Friday we replied on Friday then and there within a few minutes.  Then we sent a followup on Monday, so here lithium is counting minutes from customers’ message unti...
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