Like many companies, you are probably getting slammed by a ton of new customer questions around this current crisis. We have been working closely with some of the biggest, most critical companies in the world over the last few weeks to help them optimize their digital care and communities, and we wanted to share some of the insights with everyone.
The survey feeds their State of Community Management report, so we want to help this report accurately reflect the market. It takes approximately 20 minutes. The Community Roundtable is offering a Starbucks or Dunkin' Donuts gift card for participation.
At Engage in Austin, we brought together some experience Community Managers from Microsoft and Upwork along with Richard Millington of Feverbee to discuss planning your future community growth and strategy. These are the highlights. Find a link to the full video at the end.