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Khoros Community Blog - Page 2

Khoros Staff
Khoros Staff

Claire Flanagan of Cloudera and Rachel Happe of Community Roundtable discuss Community Engagement: what is it, what is the impact, and how to measure it. 

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Khoros Staff
Khoros Staff

In September of this year we hosted our first annual Engage event. This blog recaps one of the most popular sessions - Gamification in our Communities. Domo, SAS, and Videotron drive customer engagement

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Khoros Staff
Khoros Staff

Last week we hosted a webinar showcasing our latest Community technology innovations designed to help customers build more community, everywhere.

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Khoros Staff
Khoros Staff

The newly launched synonyms search in 19.8 (Aug 2019 release), expands what the user is searching for, and searches for all ‘synonyms’ as defined by the community managers!

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Khoros Staff
Khoros Staff

Over the past month, Khoros has released some great enhancements to our search analytics.

With these enhancements, you can,

  • Understand the effectiveness of the returned search results
  • Understand customer intent by viewing the top results clicked after a search 
  • Measure the effectiveness of Promoted content
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Khoros Staff
Khoros Staff

Finding users on the community becomes simpler with community release 19.4. We look forward to you feedback, to further improve it in the months to come!

 

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Khoros Staff
Khoros Staff

Bringing people together as a community is what Khoros is all about. Over the past few years, we have built products that extend Community outside of our platform using our ActiveCast technology. Building off of that foundation, we’re excited to announce the first component in our next generation of Community Syndication, Q&A Syndication.

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Khoros Staff
Khoros Staff

Editor v2 takes a big step forward in providing community users with a contemporary message editing experience. Read on to learn about all the message editor improvements.

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Khoros Staff
Khoros Staff

Find out the enhancements made around Search Engine Optimisation (SEO) in 2018.

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About Khoros Community Blog
Your hub for Khoros Community analytics, tips, product features, and customer success stories.