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Khoros Community Blog - Page 2

Khoros Staff

It’s hard to tell sometimes if your FAQs are A) working to deflect support requests and B) useful or interesting to your customers.  This is probably why FAQs frequently fall to the bottom of the “To Do” list for your marketing and support teams. Community Syndication brings an easier, better way to manage FAQs that guarantees they are relevant, useful, and can update quickly with changing user needs - such as in a crisis. 

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Khoros Staff

This blog entails the best SEO practices implemented by Khoros Platform.

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Khoros Alumni (Retired)

Keep communities fresh with Content Archive

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Khoros Staff

Tips for simplifying community management and moderation with manage view.

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Khoros Staff

Every activity has to go digital now, but some of the most impactful parts of events are the informal interactions. How can you move to virtual without losing that? Hint: a community helps. 

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Khoros Staff

Like many companies, you are probably getting slammed by a ton of new customer questions around this current crisis. We have been working closely with some of the biggest, most critical companies in the world over the last few weeks to help them optimize their digital care and communities, and we wanted to share some of the insights with everyone. 

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Khoros Oracle

An introduction and some background to Khoros Technical Support for Communities.

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Khoros Staff

To protect your community from becoming a distribution point for malicious software, Khoros’s Real-Time Virus Scanner (RTVS) service checks for viruses in files attached to posts. This service will be enabled for all communities by default. 

Please read below for enablement details

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Khoros Staff

Are groups and communities different?  My goal for this blog is to get you to ask a similar question about groups or provide your answer in the comments. 

 

I know that it’s a bit unusual to start a blog this way, but I have been looking at how people use our new Group Hubs feature and I am not coming up with a definitive answer, so I thought I would ask. 

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Khoros Staff

The survey feeds their State of Community Management report, so we want to help this report accurately reflect the market. It takes approximately 20 minutes. The Community Roundtable is offering a Starbucks or Dunkin' Donuts gift card for participation.

Survey linked here,

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