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Honored Contributor

How do I remove an attachment?

Good day everyone,

I am trying to remove an attachment from a blog post.
As an Admin, I click "Edit Message" and scroll to the bottom of the article and click the "X" next to the attached pptx doc. After clicking the "X", nothing happens. 

XthePPT.PNG

 

 

 

 

 

 

How do I remove the attachment? 
Thank you,

Toby

Community Manager - Seismic Software
2 Replies 2
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Honored Contributor

Hi @Toby,

Ideally, once you click the 'X' icon, strikethrough appears on the attachment and with an 'Add' link next to it as shown below.

srujanayeruvaka_1-1577771944403.png

You may want to file a support case with Khoros.

Thanks,
Srujana.

 

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Thank you @srujanayeruvaka 

Community Manager - Seismic Software