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Occasional Advisor
Occasional Advisor

Is anyone else seeing significant, unexpected traffic drop off?

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Looking in LSI the other day, I noticed a pretty sharp decline in traffic and page views. Like, a 90% decline. When I compared this to what we see in Omniture*, there was no significant impact to that data. Is anyone else seeing anything funky?

 

 

 

*I know what you're thinking and, no, this data does not match up to LSI data, but since the trending is pretty much the same between the two systems, it seemed like the most logical place to look!

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Lithium Alumni (Retired) Lithium Alumni (Retired)
Lithium Alumni (Retired)

Re: Is anyone else seeing significant, unexpected traffic drop off?

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Hi @KDrisc Sorry for the inconvenience.  We had a processing delay for Tue and Wed this week.  Is your issue with data from those days? We're in the processing of rerunning those days.  Your data is intact - it's that we had an error in one of our security layers that wouldn't give us the key to unencrypt the data so we can process it.  It should be reprocessed and back by the end of today.

 

If you're referring to a data issue earlier than Tue this week - can you file a support ticket and we will look into your specific community.

 

regards

Naoki

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Occasional Advisor
Occasional Advisor

Re: Is anyone else seeing significant, unexpected traffic drop off?

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Nope! That's it! Looks good to me now! Thank you!
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