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Jump to Latest Posts

Hi all!

 

I'm wondering if there is a setting that would allow users to, if navigating to a thread they have already read, jump to the newest posts in that thread?

 

Thanks!

 

ScottyJ

(formerly referred to as @deturbulence)
12 Replies 12
Honored Contributor

I don't believe so Scotty (@HeyScottyJ)

 

Some suggestions....

 

Have you told your users about the unread discussions/posts pages - check out ..../t5/forums/unreadpostspage/tab/message (eg http://community.lithium.com/t5/forums/unreadpostspage/tab/message)

 

Do you know that if you click on the time/date on lists like All Topics page and the Unread Discussions page then you are automatically taken to the last post in the thread?

 

Jason

Generic1.jpg

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Thanks, @JasonHill! That unlinked page in our community is a cool one. Our users are also playing with settings to have threads show newest to oldest for sort order, since they keep up so much, so less scrolling 🙂

 

Appreciate the ideas!

 

ScottyJ

(formerly referred to as @deturbulence)
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My Settings > Preferences > Linear Layout > Jump to first unread post in a topic

 

This feature has been around forever, but is not configurable as a default in the Admin console. Only users can toggle it in their settings.

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Does "Jump to first unread post in a topic" still work? I have set and unset it in my Preferences, and don't see any difference in how a topic loads.

Warren

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There seems to be a defect with it. I was told by Support that it would be addressed in 17.4, but we have had 17.4 deployed to staging, and it still remains a problem. Our support ticket is still open.

 

Please feel free to open more in hopes of prioritizing a fix 🙂

 

ScottyJ

(formerly referred to as @deturbulence)
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Khoros Alumni (Retired)

We have this feature still working on the Lithium community, currently on 17.3. You can tell by the URL for threads from the board page ending with /jump-to/first-unread-message which maps upon accessing the link to an anchor link to the newest message something like /m-p/213494#M2005.

What portion of this isn't working for you guys?

 


Khoros Best Practice until August 2019. Onwards posting as Claudius.
Learn how to master Khoros. Learn Best Practice in the Community Documentation
If you appreciate my efforts, please give me a kudo ↓
Accept as solution to help others find it faster.
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@ClaudiusH You're bang on with the expression of expected behaviour. In our community's case, this all occurs, except the anchor linked to is non-existent.

 

Support is still investigating for us.

 

ScottyJ

(formerly referred to as @deturbulence)
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(and now I see that in this thread, I am also not jumping to latest post).

 

ScottyJ

(formerly referred to as @deturbulence)
Highlighted
Khoros Alumni (Retired)

Indeed my testing was incomplete 😣 It's still working in unsolved topic with no pagination. As soon as a thread is solved or spans multiple pages of replies it will default to the first message 🤦‍♂️ So lining up in the queue of customers who like to see this fixed 🔜


Khoros Best Practice until August 2019. Onwards posting as Claudius.
Learn how to master Khoros. Learn Best Practice in the Community Documentation
If you appreciate my efforts, please give me a kudo ↓
Accept as solution to help others find it faster.