We are trying to set up a role in the community that can see one sub-category, but not another within the main category.
Here is how the section we are working with is set up.
Community Header Drop-Down
- Category A (We want the users with Role A to see this category)
- Sub-Category B (We want the users with Role A to see this category)
- Sub-Category ABC (1) (We want the users with Role A to see this category)
- Sub-Category XYZ (2) (We do not want the users with Role A to see this category)
We have to assign role A to see categories for Category A in order to get to the Sub-Category ABC. This option allows the users with the role A to see Sub-Category XYZ. Role A users can see the sub-category XYZ, but it shows 0 posts. Showing 0 posts is good because we don't want them to access the knowledge base articles in sub-category XYZ.
We have also tried assigning the role to sub-category XYZ and denying all permissions, but users with the role A can still see the title of sub-category XYZ.
Does anyone know how we can set up a role so users can see the title and access sub-category ABC, but not even see the title for sub-category XYZ?
Here is an image:
how is the permission:
Discussion Styles/See discussion style boards
set for the board XYZ for users with role A? I would check the setting for default users for that board as these should be inherited from the category.
I guess, there is another role applying to board XYZ for those user, who should see that board?
Thank you for your responses!
Role A has the default of Deny for every permission related to board XYZ.
The reason they see the category name XYZ is because XYZ is under sub-category B at the same level of category ABC. They are both knowledge base articles with different sections and need to be set up as categories. In order to allow role A users to see category ABC, we have to allow the users to see categories for sub-category B. This allows the users to see categories ABC and XYZ.