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Honored Contributor

What does a "completed" status really do?

I've tried to find this in the communty to no avail.   My question is when you set an idea status as COMPLETED, what does that do?  Is it searchable?   Can people still vote and comment on it?   The information bubble only says that it displays to users as being closed.

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Community manager in the Micro Focus Community. My computer always used to beat me at chess, but it is no match for me now I changed the competition to kick boxing.
13 Replies 13
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Lithium Alumni (Retired)

Yeah, I don’t believe you can do it by status, and I don’t know if there’s an API to handle that scenario (finding all “completed” and closing comments). The only way to block comments otherwise would be to mark the entire board as read-only, and I don’t think you really want to do that, as it would block comments on ALL ideas.


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Honored Contributor

Nope.  I thought about possiblily moving completed ideas to another area, but decided against it as I want all product ideas  together.  

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Community manager in the Micro Focus Community. My computer always used to beat me at chess, but it is no match for me now I changed the competition to kick boxing.
Highlighted
Occasional Advisor

Thanks for bringing this issue up. I've overlocked the "block new comments" menu as well. Now my life will be a lot easier.

Relax Man HappyMan Happy
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Lithium Alumni (Retired)

Spoke to one of our engineers and he provided the following. I hope it's helpful in what you're trying to do.

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There is no way to close comments on multiple Idea's (bulk), however there is a UI and REST API to close comments on a single Idea. As a customization they could potentially create a custom REST Endpoint that iterates over a set of messages and calls the REST call to close comments emulating a batch (bulk) operation.

Via the UI

Options Menu>>Block New Comments

Screenshot 2018-09-12 12.41.10.png

Via REST

http://<customer.com>/<community-name>/restapi/vc/threads/id/<id>/readonly/set

See this REST doc for (a little) more detail.