Showing results for 
Show  only  | Search instead for 
Did you mean: 

@Mentions aren't always being recognised

Has anyone else found that the @mention dropdown menu doesn't always show up and when you hit post, the link isn't recognised? Any way to fix this so that any word with @ infront of it automatically becomes a mention?

1 Reply 1

Hi @NicolaC,

Have you checked the 19.12 release notes which talks about a fix related to @mentions? - "We have fixed an issue where the @mention drop-down list was not showing the correct results even when the exact username was entered in the UI. @mentions is now working as expected."

Not sure if it is related in your case...


Welcome to the Technology board!

Curious about our platform? Looking to connect on social technology? You've come to the right place!

Are you a Khoros customer? For direct assistance from our Support team, please visit the Support Forum.