Customer retention: The secret to online communities

Discover the key components that make up a successful customer retention plan in your online brand community. Know the metrics to monitor and measure to make your customers your community superusers. This is for anyone who wants to create customers for life by turning website visitors into brand advocates. We can’t wait to show you how a community can drastically change your customer experience.

Live Q+A:

• Wednesday, October 14, 2020 at 2:00 PM - 2:30 PM CT  

Moderator:

• Kelly Stocker, Khoros, Community Strategist 

Speakers:

• Scott Dennis, Instructure, Senior Director, Community Engagement 
• Jennifer Finefrock, Ring, Community Manager 
• Mary Taylor, Intel Corporation, Support Community Manager

Replay it on demand here