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Snack Breaks & Hot Takes: Community Advocacy - is it myth or the truth to brand growth?
Tuesday, August 9, 2022
August 9 | Noon CT [30 minute conversation] Buzzwords swarm community circles. Gamification, influencer, superuser, fan, and advocacy. But there is truth to combination of advocacy + brand owned community creating growth and customer loyalty. Scott Wilder of Base (formerly Crowdvocate) joins us in this discussion to give his ‘hot take’ on what it takes to reach true community advocacy and why this is different (or at times inclusive) of brand ‘influencers, fans, superusers, and gamification).
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Snack Breaks and Hot Takes
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[OnDemand Webinar] Survey Less, Listen More: Harness Unstructured Data for Deeper CX Insights
Thursday, August 25, 2022
*This is a 3rd party webinar hosted by CXOSync. Thursday, August 25 2pm ET | 1pm CT | 11am PT [Webinar] Survey Less, Listen More: Harness Unstructured Data for Deeper CX Insights 45 minute Discussion: Fireside with Nancy Rademaker and Insights by Chris Tranquill If you’re like most brands, you have a ton of unstructured data from your customer interactions across every channel you use: voice, chat, SMS, email, and more. You’re probably also not quite sure how to leverage that data to turn it into better business outcomes. In this exclusive Q&A session, Khoros' CEO Chris Tranquill and digital CX expert Nancy Rademaker discuss how to get the most out of your unstructured data to optimize every stage of the customer experience. Watch now to explore: Why unstructured data is more important than ever before How to turn unstructured data into insight gold How to prioritize and use insights to drive action and measurable outcomes Real-world examples of brands that have harnessed the power of unstructured data to yield favorable business outcomes
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[Sponsorship] CMX Summit 2022: Thrive
Wednesday, September 14, 2022
September 14 - 15, 2022 | Virtual & In-Person Khoros is excited to sponsor the 2022 CMX Summit: Thrive held virtually and in-person at the Fox Theater in Redwood City, CA. Two-days dedicated to community thought leadership and networking. We hope to see you at our in-person or virtual booth and session on Thursday, September 15. Make it Stick: Keep your Community by measuring value, not just ROI Jon Wishart, Business Value Director @BrianOblinger , Community Strategist Demonstrate ROI or lose resources and potentially even your brand's whole community. It’s true that ROI measurement is a requirement, but a broader representation of value to the business creates a truer picture of community. This session will show how community teams can repurpose traditional community ROI measurement into overarching community value measurements. I hope you leave our discussion with an approach and roadshow that shows brands how to recognize the monetary benefits of a community...and make it stick! Registration Information
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[Webinar] Growing your brand in a recession environment
Thursday, October 6, 2022
Thursday, October 6 | 2pm ET | 1pm CT | 11am PT [Webinar] Growing your brand in a recession environment 45-minute Discussion: Fireside with Mark Schaefer and Matt Deluca As Marketing leaders, we’re asked how to address budgets in a global recession. Now more than ever, it’s important to take a tactical approach based on statistical evidence to prioritize where our dollar should go. In this webinar, we’ll discuss what leaders can and should do to weather the storm of economic instability and continue growing their brand in an effective manner. Join our experts as they engage through live chat, immersive polls, and eye-opening live behind-the-scenes Q&A opportunities - discussing how to grow your brand in a recession environment: know how to prioritize your marketing budget in an uncertain economy. Key Takeaways: Knowing how to prioritize your budget in a recession How to grow your brand in uncertain times Saving time = saving money: how integrated campaign solutions can help your brand stay top of mind.
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[OnDemand Webinar] Growing Your Brand in a Recession Environment
Thursday, October 6, 2022
*This is a 3rd party webinar hosted by CXOSync. As Marketing leaders, we’re asked how to address budgets in a global recession. Now more than ever, it’s important to take a tactical approach based on statistical evidence to prioritize where our dollar should go. In this OnDemand Webinar, marketing experts discuss what leaders can and should do to weather the storm of economic instability and continue growing their brand in an effective manner. Key Takeaways: Knowing how to prioritize your budget in a recession How to grow your brand in uncertain times Saving time = saving money: how integrated campaign solutions can help your brand stay top of mind.
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