We’re excited to be hosting certification courses at our HQ in San Francisco this December! Each day-long certification workshop offers the opportunity to learn directly from Lithium’s own thought-leaders and subject matter experts. The agenda for the week includes Developer Certification, Product Certification, Community Manager Certification II, and Social Response Certification. For more information on these certifications, see the detailed course descriptions below.
Participants may sign-up for as many courses as they are interested in. Limited space is available, register today!
San Francisco Certification Week
December 5th-8th from 8:30-6:00
Venue:
Lithium Technologies HQ - 225 Bush St., 15th Floor, SF, CA 94104
Agenda:
Pricing:
Course Descriptions
Developer Certification
Monday, December 5, 2016
Target Audience: Designer & Developers: Intermediate/Advanced/Expert
Lithium Developer Certified Professionals deliver the highest-possible level of expertise, providing knowledge and best practices on Lithium’s platforms. This certification will cover Lithium’s architecture, ensuring that developers know which layer of the stack to utilize to achieve their customization goals, including visible elements such as Freemarker and stage/prod environments. This program is built around the following Lithium technologies:
Prerequisite: Students should know the use cases of and how to write code for the following customization points:
The program includes six hours of live training from Lithium’s subject matter experts and a 90-minute certification examination conducted at the conclusion of the training session. To become certified, participants must pass the examination.
Lithium Community Product Certification
Tuesday, December 6, 2016
Target Audience: Beginner/Intermediate
Designed for individuals who are relatively new to the Lithium community platform, this certification provides an overview of the community platform with a strong focus on best practices for set up, implementation and delivery. This includes what elements are needed to improve Community Health Index (CHI) scores and what features of Lithium provide.
Gamification elements in developing engaging communities. We will also cover topics such as how to create quality content for blogs, Lithium Ideas and the Lithium Tribal Knowledge Base.
The program includes six hours of live training from Lithium’s subject matter experts and a 90-minute certification examination conducted at the conclusion of the training session. To become certified, participants must pass the examination.
Community Management Certification Level II
Wednesday, December 7, 2016
Are you one of the 500+ people who are Lithium Certified Community Managers? It's time to take it to the next level with Community Management Certification II. Community Manager Certification II prepares you to achieve higher performance in four areas:
For each area, you’ll learn the key challenges faced, the tactics that separate success from failure, and the elements that make a program complete. Building on the foundation laid with Community Manager I, this new course includes more data points, deeper case examples, new reusable assets, and more opportunities to collaborate with fellow attendees.
The course is designed for community managers, executive or directors who manage them, or anyone who wants to gain a deeper understanding of the state of customer community management today. Those who successfully complete the course and exam will earn Lithium’s new Level 2 Certification in Community Management.
The program includes six hours of live training from Lithium’s subject matter experts and a 90-minute certification examination conducted at the conclusion of the training session. To become certified, participants must pass the examination.
Prerequisite: We strongly recommend you complete Community Management Certification I before attending this workshop. Anyone who registers for CMC II will receive USD 200 off the price of the web-based CMC I course.
Social Strategy Certification
Thursday, December 8, 2016
Target Audience: Intermediate/Advanced/Expert
The Social Strategy Certification is designed for those wanting to advance their skills while developing a roadmap based on their specific business objectives for their implementation of social technology. This new certification is built around the latest Response technology: it’s filled with practical examples showing best of class integrations with the entire Lithium platform.
Participants will come away with an actionable plan for high-scale, efficient customer engagement and response, and will gain the following professional benefits:
Tactical Mastery
ROI Connection
Thought Leadership
Taught by Lithium’s best-selling author and recognized social technology leader Dave Evans (@DaveEv), this course is designed for teams wanting to push their implementation of social technology beyond the traditional areas of support, sales, marketing, and PR, for those who want to tap the inherent knowledge of their entire organization to build stronger advocates faster through customer engagement and response on the social web.
The program includes six hours of live training from Lithium’s subject matter experts and a 90-minute certification examination conducted at the conclusion of the training session. To become certified, participants must pass the examination.
Jordan Suffin (@JordanS) is Director of Training Services at Lithium, responsible for development and delivery of educational and engaging training materials. He previously worked at MicroStrategy where he spent 16 years in various education roles, starting out as a technical trainer for the West region and more recently running Global Partner Sales & Technical Training and Internal Sales Training/Onboarding programs.
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