#MastersMonday Episode 2

Lithium Alumni (Retired)

Masters of Digital CX: European Edition

The Future of Social Media Management


Social should be an imperative for the entire business as it is a pivotal part of providing your audience with a great digital CX. Are you still struggling to get on the right track? Watch episode two in our Masters of Digital CX series to learn from social media leaders that will not lead you astray. Filmed at our LiNC Local London 2017 panel sessions, you’ll hear from companies including Plusnet, Scottish Power, nPower, and Post Office on how to:

  • Understand your audience & influencers and break down the barriers to create a holistic digital customer experience  
  • Efficiently manage social campaigns and respond with precision
  • Publish relevant content that will deliver ROI

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