“The coolest part of our community is that it is truly a ‘community’ – we’re like a family.”
Are you curious about the community must-haves for 2016? Read our blog on the three features your community needs to rock 2016!
Facebook has become a prime location for brands to market their products and services, and now with additional communication features for Pages there are new ways for businesses to establish stronger relationships with their customers.
Your business needs to see undeniable value to invest in the resources needed to design, build out and operate a fully functional, high-impact social customer service team.
LiNC 2016... Consider it your halfway point on your resolutions.
Find out what it takes to build a successful gamification. That's what Vodafone did and they're reaping the rewards.
We hope you can join us on November 18th for our webcast on gamification strategies for community, featuring Vodafone’s Digital Product Manager, James Butler and Lithium’s Sr. Director of Social Strategy, Xavier Jimenez (@XavierJ), where they go deeper into some of the content they shared at LiNC ’15.
The most innovative businesses already have social customer care under their belts. What’s next on the agenda? Elevating the customer experience.