Khoros Community

Name Changes for Khoros Solutions, Products, and Features

Khoros Staff JessicaS
Khoros Staff

Since our March 5th announcement of Khoros and our rebranded solutions (Khoros Care, Khoros Marketing, and Khoros Communities), we have been working to audit legacy Lithium and legacy Spredfast product/feature names. Over the coming months, we will be making updates to our products, documentation, and training materials to reflect Khoros' new visual branding and the product/feature names listed in this article.

Check out our Khoros Product page to learn about our platform. Below is a cheat sheet you can reference as we embark on this rebranding effort.

 

Khoros Naming Cheat Sheet

TYPE

FROM

TO

Platform

Lithium or Spredfast

Khoros

Branded property

Lithosphere

Khoros Community

 

KHOROS COMMUNITIES

Solution

Lithium Community

Khoros Communities

Product

Lithium Community

Community

Product

Lithium JX

JX

Feature

Lithium Social Intelligence (LSI)

Community Analytics

Feature

LSI Bulk Data API

Community Analytics Bulk Data API

Enhancement

JavaScript SDK for Spredfast Experiences

JavaScript SDK for Marketing Experiences

 

KHOROS CARE

Solution

Lithium Social Media Management (SMM)

Khoros Care

Product

Lithium Messaging

Messaging

Includes:

  • Messaging channels (ABC, WeChat, etc.)
  • Brand Messenger: enhancement

Product

Lithium Response

Response

Feature

Social Response

Agent View

Feature

Social Publishing (formerly Lithium Reach product, now a feature in Khoros Care)

Publisher View

Tech

Lithium Social Media Management (SMM) API

Care API

 

KHOROS MARKETING

Solution

Spredfast Marketing

Khoros Marketing

Product

Spredfast Conversations

Social Marketing

Product

Spredfast Intelligence

Intelligence

Enhancement

Spredfast Care Module

Care Module

Product

Spredfast Vault

Vault

Enhancement

Spredfast Experiences (formerly a product, now an enhancement to Khoros Social Marketing)

Experiences

Product

Spredfast Promotions

Promotions

Tech

Spredfast Dev Center

Khoros Marketing Developer Documentation

 

OTHER LEGACY ENTITIES

Doc

Lithium Developer Documentation Portal

Khoros Developer Documentation Portal

Doc

Spredfast Help (will move to Khoros Community as TKBs)

Khoros Help

Training

Lithium Campus

Khoros Campus

Feature

Spredfast (short mobile name) Spredfast Mobile (long name)

Khoros Marketing

Feature

Vault (short mobile name) Spredfast Vault (long name)

Khoros Vault

Feature

Capture (short mobile name) Spredfast Capture (long name)

Khoros Capture

Feature

Lithium (mobile short name) Lithium Social Media Management (long name)

Khoros Care

 

If you have any questions about our product and feature renaming, please leave a comment below or contact your Khoros Account Representative.