Kudos Awards 2020

Enter the contest

Update: Submissions are closed for this year's Khoros Kudos Awards but we encourage you to check out all of the winning submissions to give you inspiration for next year! We will announce submission information and deadlines for next year in early 2021.

Is your brand using Khoros technology to deliver world-class digital customer experiences with strategies and results that others can learn from? Share your stories and successes with the first annual Khoros Kudos Awards!

Kudos comes from the Greek word for praise — which is exactly what these awards are all about — praising our customers who find ways to save time, money, and build customers for life with Khoros’ products. We give kudos in Atlas, the Khoros Community Atlas solution, to give praise on a daily basis. For this contest, giving kudos to an award submission will be a key part of the first round of voting.

Winners will be announced on Atlas and Khoros social channels and presented with an award at Khoros Engage, on October 14th. Throughout the virtual conference, we will have a display of all award submissions shared in front of our 500+ attendees. Winners will be invited to submit a short video, walking through their success story to be shared with all attendees.

Check out this year’s categories below:

Best-in-Class: Care Recognizing a customer who has been able to utilize the Khoros Care solution most effectively to improve customer satisfaction and manage costs.


Best-in-Class: Community Recognizing a customer who has been able to utilize the Khoros Community solution most effectively to generate growth and accomplish their company mission.


Best-in-Class: Marketing Recognizing a customer who has been able to utilize the Khoros Marketing solution most effectively to elevate their brand’s customer engagement capabilities and execution.


Better Together: Customer Engagement Recognizing a customer who has been able to most effectively showcase success in utilizing at least two out of three solutions - Care, Community, and Marketing — as a synchronized customer engagement platform.


Bottom Line Savings Rock Star Recognizing a customer who has demonstrated the greatest return-on-investment (ROI) using Khoros solutions to save money.


Top Line Growth All Star Recognizing a customer who has demonstrated the greatest return-on-investment (ROI) using Khoros solutions to increase revenue.


The Accelerator Recognizing a customer who has best scaled their deployment of a single or multiple Khoros solutions.


All-Ways Connected Recognizing a customer that is successfully integrating Khoros to strategically align people, processes, and technology to connect with their customers in all ways.


Small but Mighty Recognizing a customer that has less than three team members and an annual budget lower than $250K who have used one or more solutions to improve their brand’s care, marketing, or community capabilities.


Rookie of the Year Recognizing a customer that has started using Khoros technology within the past 12 months that has already seen increased success in customer engagement.


Keep Calm and Carry On Recognizing a customer who has demonstrated their ability to manage and come through a crisis even stronger using Khoros solutions.


Submitting & Voting:
  • Please fill out the submission form on Atlas. If you have any issues please contact
  • All submissions must be submitted on Atlas by July 31, 2020 at 5:00 pm PT to be eligible. You can edit your submission as much as needed up until the submission deadline.
  • On August 3, 2020, at 6:00 am PT, online voting opens. You will be able to view your entry and all other entries, plus vote for your favorites. To vote, you must register on Atlas.
  • Online voting closes on August 14, 2020, at 5:00 pm PT, so give a shout-out to your colleagues and business partners to vote before then.
  • Selection of winners will be a two-step process: 1) Initial peer and Khoros employee voting on Atlas to determine top submissions and 2) Finalists and winners are chosen by a judging panel filled with industry experts selected by Khoros that will look at the spirit of the story, the results submitted, and evidence to back up the submission.
  • The 2020 Khoros Kudos Awards are only open to Khoros customers.
  • There is no fee to enter.
  • The submission window starts January 13, 2020 at 5:00 am PT.
  • All entries must be received by July 31, 2020, at 5:00 pm PT.
Terms & Conditions:
  • Only English language submissions will be accepted.
  • Your entry must be submitted on Atlas. Your CSM can provide assistance if needed.
  • Please embed all graphics/visuals into Atlas, so the desired placement is clear.
  • Please include your company’s logo as a JPEG or PNG image in the teaser section. Preferred image size is 335 pixels (width) x 176 pixels (height).
  • You may submit for multiple categories. One submission per category, per company.
  • Khoros reserves the right to change or cancel an award category at any time and make other adjustments as needed to accommodate particular circumstances.
  • All submitted entries will be publicly displayed on Atlas and on video monitors at Khoros Engage. Submitting an award entry gives Khoros the permission and approval to leverage content for Marketing and Public Relations purposes in presentations, on social media, and the Khoros website. Winners will be included in a press release and on social channels. All companies submitting a Khoros Kudos Award give Khoros the permission and approval to use their logo on collateral and signage related to any Khoros Engage event.
  • All submitted entries will be available for voting on Atlas starting Monday, August 3, 2020 at 5:00 am PT. The last day for voting is Friday, August 14, 2020 at 5:00 pm PT.
  • Winners will be announced at Khoros Engage on October 14. All submissions will be on display at the virtual event and winners will be invited to submit a short video highlighting their success story.
  • Khoros reserves the right to change the rules & terms at any time. Khoros makes no representations or warranties regarding the contest or its rules and disclaims all implied warranties. Khoros undertakes no obligations of its performance or processing of entries other than as specifically stated herein and contestants must comply with all the stated conditions.
  • Your participation in this 2020 Khoros Kudos Awards shall be deemed as consent to use your name and logo and described above, notwithstanding any related terms in any agreements that you have with Khoros.