The metrics outlined above hint at the bigger picture for all of this, which is the value the Community has brought to our members and Anaplan as a whole during this time. We have seen incredible stories of resilience from people who pivoted their skillsets with our talent programs and found work after job loss. We have watched members increase their engagement in our forums and events and parlay that into new levels of thought leadership and career visibility. We have even been able to publish some of their stories or host them at events as a way to encourage other members during these challenging times.
One incredible story from the first few months of the pandemic was our Master Anaplanner hackathon, during which our top-tier platform users generated working Anaplan models usable by front-line response workers. All of this was rolled into our larger Anaplan Helps initiative, much of which was hosted on the Community. The early work of this team of Community members is still impacting our company’s response today as our business continues to support the logistical efforts necessary for vaccine distribution and other post-pandemic planning.
Through all of this, our Community remains engaged and responsive, helping where they can. Remarkably, they are doing all of this without becoming sidetracked by political discussions or disagreements over differences. They remain focused, and all without the need for any formal moderation team (that’s right, we have no moderators).
Beyond the pandemic, our team has stepped up in response to the cultural shift around diversity and inclusion. We led Anaplan’s Women’s History Month video initiatives organization-wide, and we published blogs on Diversity in Tech, civil rights, and International Women’s Day that provided a platform to voices that needed to be heard.
And finally, we were able to say “Thank you” to our Community for stepping up in amazing ways throughout the year. In these challenging times, although we have many success metrics, remembering the simple things like gratitude, encouragement, and supporting one another have the greatest impact in helping us all keep calm and carry on.