Company: E.ON Next
Contact: Scott Smith
Title: Digital Operations Manager
Kudos Category: Rookie of the Year
1. Describe your company and your organization.
We're an electricity and gas supplier that wants to make a big difference, and we want customers to come along with us. We’re creating culture of freedom and responsibility where our energy specialist are the experts and most important part of our business.
We supply 100% renewable electricity at no extra cost and are passionate about sustainability. We take a fresh approach to being an energy supplier (that’s why we’re not just E.ON - the Next is important!). Our mission is to become a digital first energy partner that keep things simple. We believe that together, by continuing to take little step by little step, and awesome day by awesome day, we can make a better, brighter tomorrow as well as a great big difference.
We currently have 5.6 million customers, many of which were migrated to us from NPower, E.ON and other smaller suppliers over a period of 2 years.
2. Why did you choose to invest in Khoros and what was your experience before making the switch from a previous solution or investing in new technology.
3. What were your goals when investing in Khoros technology and what successes have you already experienced because of the investment? Were you able to gain traction faster than expected? Please include metrics if possible.
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