Kudos Awards 2023

Enter the contest

Is your brand using Khoros technology to deliver world-class digital customer experiences with strategies and results that others can learn from? Share your stories and successes with the fourth annual Khoros Kudos Awards!

Kudos comes from the Greek word for praise — which is exactly what these awards are all about — praising our customers who find ways to save time, money, and build customers for life with Khoros’ platform. We give kudos in Atlas, the Khoros Community Atlas solution, to give praise on a daily basis. For this contest, giving kudos to an award submission will be a key part of the first round of voting.

Winners and Runner-Ups will be announced on Atlas and Khoros social channels, and will receive an award.

Check out this year’s categories below:

Automation All Star Recognizing customers who have used AI or automation to drive greater employee and customer satisfaction, generate revenue, reduce costs, and drive innovation/push conventional boundaries in the market

Best-in-Class: Community Recognizing customers who have been able to utilize communities to generate revenue, reduce costs, improve customer experience (CSAT, NPS, etc.), and drive innovation/push conventional boundaries in the market.

Best-in-Class: Digital Customer Service Recognizing customers who have utilized digital channels (in app, messaging, web chat, etc.) to serve customers faster with greater operational efficiency, generate revenue, reduce costs, and drive innovation/push conventional boundaries in the market.

Best-In-Class: Social Recognizing customers who have been able to utilize Khoros to optimize their social strategies (listening insights, campaign performance, engagement efficiency, analytics ease) to elevate their brand’s customer engagement capabilities, execution, and seize new commerce opportunities.

Holistic Customer Engagement Platform Recognizing customers who have most effectively showcased success in utilizing multiple or all of the Khoros solutions

Keep Calm and Carry On Recognizing customers who have demonstrated their ability to manage and come through a crisis even stronger using the Khoros solutions.

Partners for Life Recognizing customers that have taken advantage of the Khoros partnership to align people, processes, and technology to better connect with their customers in all ways.

Submitting & Voting:

  • Please fill out the submission form on Atlas. If you have any issues please contact communityhelp@khoros.com.
  • All submissions must be submitted on Atlas by June 16th, 2023 at 5:00 pm PT to be eligible. You can edit your submission as much as needed until the submission deadline.
  • On June 19th, 2023, at 6:00 am PT, online voting opens. You will be able to view your entry and all other entries, plus vote for your favorites. To vote, you must register on Atlas.
  • Online voting closes on June 30th, 2023 at 5:00 pm PT, so give a shout-out to your colleagues and business partners to vote before then.
  • One winner and three runners-up will be chosen per category. Selection of winners will be a two-step process: 1) Initial peer and Khoros employee voting on Atlas to determine top submissions and 2) Finalists and winners are chosen by a judging panel filled with industry experts selected by Khoros that will look at the spirit of the story, the results submitted, and evidence to back up the submission.
  • The judging round ends on July 25th and winners/finalists will be notified between July 26th-28th

Rules:

  • The 2023 Khoros Kudos Awards are only open to Khoros customers.
  • There is no fee to enter.
  • The submission window starts April 17th, 2023 at 5:00 am PT.
  • All entries must be received by June 16th, 2023 at 5:00 pm PT.

Terms & Conditions:

  • Only English language submissions will be accepted.
  • Your entry must be submitted on Atlas. Your CSM or other Khoros representatives can provide assistance if needed.
  • Please embed all graphics/visuals into Atlas, so the desired placement is clear.
  • Please include your company’s logo as a JPEG or PNG image in the teaser section. Preferred image size is 335 pixels (width) x 176 pixels (height).
  • You may submit for multiple categories. One submission per category, per company. While you can only win one category, you are eligible to be a Finalist for other categories that you submit for.
  • Khoros reserves the right to change or cancel an award category at any time and make other adjustments as needed to accommodate particular circumstances.
  • Khoros reserves the right to extend the contest by one week. In this case, all entries must be received by June 16th, 2023, at 5:00 pm PT. Absolutely no exceptions will be made to this rule.
  • All submitted entries will be available for voting on Atlas starting Monday, June 19, 2023 at 5:00 am PT. The last day for voting is Friday, June 30, 2023 at 5:00 pm PT.
  • Khoros reserves the right to change the rules & terms at any time. Khoros makes no representations or warranties regarding the contest or its rules and disclaims all implied warranties. Khoros undertakes no obligations of its performance or processing of entries other than as specifically stated herein and contestants must comply with all the stated conditions.
  • Your participation in this 2023 Khoros Kudos Awards shall be deemed as consent to use your name and logo and described above, notwithstanding any related terms in any agreements that you have with Khoros.

Publicity

  • All submitted entries will be publicly displayed on Atlas. Submitting an award entry gives Khoros permission and approval to leverage content for Marketing and Public Relations purposes in presentations, on social media, and the Khoros website. Winners will be included in a press release and on social channels. All companies submitting a Khoros Kudos Award give Khoros permission and approval to use their logo on collateral and signage related to any Khoros Kudos function.
  • Your participation in this 2023 Khoros Kudos Awards shall be deemed as consent to use your name and logo and described above, notwithstanding any related terms in any agreements that you have with Khoros.