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lana_lee

What permissions allow "Moderator Controls"?

I have staff moderators and noticed that one of them was able to change his username as well as anyone else's.When I looked at the permissions, the section under "Moderation" is all "deny" as well as ...
by Valued Contributor Valued Contributor latest reply 5 hours ago
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kgroneman

Sitemap strategy question

I have a strategy question to run by you.  I was reading THIS ARTICLE in the best practices center.  Under the “What is a Sitemap and why is it valuable?” section I see this:The Lithium Sitemap uses a...
by Esteemed Contributor Esteemed Contributor latest reply 9 hours ago
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kgroneman

Removing noreferrer

I've had a request from our web team SEO guy to have the noreferrer attribute removed from our community so he can get accurate referrer data in our corporate site Google Analytics account for links c...
by Esteemed Contributor Esteemed Contributor latest reply 10 hours ago
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JulieU

Activity feed, how does it work?

Hi Are the activity feeds a chronological log of all activity with the same settings for everyone? Or is it adjusted or edited somehow?  My colleague doesn't get entries for posts she has posted -as I...
by Occasional Advisor Occasional Advisor latest reply 13 hours ago
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JulieU

Tracking script for search result preview popup

Hi I am trying to add a tracking script for the search bar, and would like to also track the activity when it goes through the preview popup. Any tips to how I can do that? Some of you have perhaps do...
by Occasional Advisor Occasional Advisor posted on 13 hours ago
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Kev_B

"New" Search

Hi,Really keen on promoted search so I've been playing with search 3.2 on our stage instance. Just a couple of points:Is it possible to disable 'Places' - we've got some boards we're hiding from lists...
by Frequent Advisor Frequent Advisor latest reply 16 hours ago
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Toby

Threaded Discussions

Good day Community!I have been thinking about the roadmap webinar and Jive features that would not only improve Lithium's product, but the community experience - Threaded Discussions. If this is somet...
by Respected Contributor Respected Contributor latest reply 19 hours ago
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salizbar

List of error messages in SMM and what they mean?

Is there a list of error messages that agents may come across in SMM (actually not sure if it's called Social Media Manager anymore nowadays... it's the one that lets you respond to customer social me...
by salizbar New Commentator posted on Friday
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Philipp_H

LSI Unique Terms

Hello,can anyone explain to me what the "KPI" Unique Terms in LSI (under Searches) means? Sadly I can't find any explanation in the docs.Is these number based on the total searches?Let's say I have 1....
by Philipp_H New Commentator posted on Friday
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Toby

Can Tags be used and invisible to customers?

Good day everyone,I would like to use tags internally while not having them available to community members. For example, within my idea space, when ideas arrive, we would add tags to ideas after the f...
by Respected Contributor Respected Contributor latest reply Thursday
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calebmt

How to enable threaded comments?

From my understanding, we should be able to enable threaded comments on forum discussions, right? Currently, all comments to any post are all left aligned. I'd like to show replies to each comment as ...
by Valued Contributor Valued Contributor latest reply Tuesday
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Wendy_S

Search - missing views

Hi!Is it me or is the new Search missing nr of views in the results. I can sort on views but am not seeing the actual number 🤔
by Honored Contributor Honored Contributor Honored Contributor latest reply Tuesday
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saraforslund

A list of threads with new customer replies

Hi,We have moderators working in shifts and I would like to find a good routine for following up threads where they where not the first moderator to reply.I the Moderation manager in Admin, i have fou...
by Contributor saraforslund Contributor posted on Tuesday
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StanGromer

Subscriptions/Notifications -> Options? Blank section

What is supposed to be located under Subscription & Notifications -> Options?  I noticed today this was completely blank in our own community, and the Khoros community also has it blank.  Something mi...
by Trusted Contributor Trusted Contributor latest reply a week ago
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RyanMcClelland

Pin OP at the top of each page

I have a user asking why the OP does not appear at the top of every page of a multi-page thread. It doesn't look like this is an option in Admin. I've done a search of this community and I can't find ...
by Advisor Advisor latest reply 2 weeks ago
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knguyen

How to remove commenting on articles?

Our current community is set up so that users cannot comment on Knowledge Based Articles. However, we're noticing that several users are able to do it. How do we remove the ability to comment beyond g...
by knguyen New Commentator latest reply 2 weeks ago
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tealiumjustin

Where in Admin can I see a list of recent TKB publishes?

Is there a place in Admin (or elseswhere) that I can see a list of the recently published TKB articles? I don't mean in the TKB pages themselves. I believe there might be a way to sort articles by "Da...
by Advisor Advisor latest reply 2 weeks ago
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tealiumjustin

Prevent search results link decoration

This never used to happen, but now when I click a link from the search results page, the URL of the next page has search parameters appended to the URL.Example:?advanced=false&collapse_discussion=true...
by Advisor Advisor latest reply 2 weeks ago
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kgroneman

Control of subscriptions and notification

It appears that anyone that has an account in the communtity can change their notification options so they can be notified of any draft articles posted in a TKB.  Similarly, they can subcribe to other...
by Esteemed Contributor Esteemed Contributor posted on 2 weeks ago
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mlluis

Is Lithium i18n and l10n enabled

Hello, We need to know if Lithium platform is i18n and l10n enabled.https://docs.angularjs.org/guide/i18n 
by Occasional Contributor mlluis Occasional Contributor posted on 2 weeks ago
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