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Leigh

Rename Tribal Knowledge Base

Hi All,I was curious to know if it is possible to change the name of the Tribal Knowledge Base feature in the UI.  (I don't care how it is represented on the backend - I am just interested in what our...
by Occasional Advisor Occasional Advisor latest reply a week ago
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KiranChadha

Custom reports in Idea Exchange

Hi, I would like to create a simple report in Idea Exchange - with a list of ideas submitted, user name / screen names, idea status, kudos received, comments received, etc.Does such a report exists? I...
by Occasional Contributor KiranChadha Occasional Contributor latest reply a week ago
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Kev_B

Response, Community & rich text

Hi,I run a community and we use Response to send posts. A common problem we're seeing is when agents type out their responses outside of the console (Word etc) and then paste into Response. A straight...
by Frequent Advisor Frequent Advisor latest reply a week ago
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CarolineS

Viewing all content by a user within a node

Hello!I'm trying to figure out how to view all content by a specific user within a specific node of the community. I figured "Advanced Search" with Location and Author filters would do the trick, but ...
by Honored Contributor Honored Contributor latest reply a week ago
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eaheaton

Is there a way to know what date a user earned a new rank?

I'm looking for data on when users that rank up (from a New Member to level 1; level 1 to level 2; level 2 to level 3; etc) each week. Is there a way to know what date a user earned a new rank?  Thank...
by eaheaton New Commentator latest reply a week ago
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sarajaynerow

Accessing Content Drafts

Hi all, we are new to our Community and just finding our way around the day to dat now it's been launched however I cannot find an easy way to get to the content drafts area. Is there a way to see all...
by Occasional Contributor sarajaynerow Occasional Contributor latest reply a week ago
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Toby

Make reporting easier for Community Managers

Good day everyone,Community Managers have struggled with proving the ROI of communities and the best way to: show their value & justify their cost – built-in, simple reporting is what we seek (and wou...
by Trusted Contributor Trusted Contributor latest reply a week ago
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dpowles

How do I generate a list of users who have posted or viewed a board - including email addresses?

I'm fairly new to Lithium admin - Just looking for a way to output a report that will provide a list of email addresses for all logged in users who have posted (or viewed) to a particular board. Any s...
by dpowles New Commentator latest reply a week ago
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mhock

Anyone have insight on Knowledge Management

I am not certain this is the right place.  I am looking for insight on how people structure their knowledge management team as well as how the structure their knowledge base software.Any insight is gr...
by Occasional Advisor Occasional Advisor latest reply a week ago
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sarajaynerow

Insert Image Permissions

Hi all, hopefully someone can point me in the right direction?! We have provided a set of users with the Insert Image role permission however some users are still unable to insert an image into a disc...
by Occasional Contributor sarajaynerow Occasional Contributor latest reply 2 weeks ago
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Kmay

Looking to discuss integrating a Chat bot with the Lithium Platform

I intend to add a Chatbot to Lithium in 2019 and I am wondering if anyone has had any success doing this, and if yes, what bot software did you use?  I am evaluating Azure at the moment.
by Occasional Contributor Kmay Occasional Contributor latest reply 2 weeks ago
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SimoneM

move old discussion in archive

Hi there,my community has almost 4 years and lots of content.Over time some solutions that were valid in the past, today are no longer valid, for example because we have changed procedures, product fe...
by Advisor Advisor latest reply 2 weeks ago
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jhaze

Node vs User

Hi Khoros Community!  I'm pulling Accepted Solutions metrics for our community. What is the difference between Accepted Solutions (User) metrics an Accepted Solutions (Node) metrics?Thanks in advance!
by Advisor Advisor latest reply 2 weeks ago
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Toby

Community Manager Chats - Your Suggestions Please

Good day everyone,I enjoy connecting with other Community Managers to talk a little shop and share best practices. I participate in a few tweetchats, mostly about social media, and am seeking one for ...
by Trusted Contributor Trusted Contributor latest reply 2 weeks ago
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Reban

Is it possible to get user id's in LSI?

We would like to get the user id (email) of people who e.g voted on an idea in our Community. I can see the username when I look in LSI on the idea but would like the list of user id's to know what or...
by Occasional Advisor Occasional Advisor latest reply 2 weeks ago
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estieg

AMA nested thread solution? Or "threaded post" solution?

Hi all, We've been hosting AMA's (ask me anything) with our users for a number of months with terrific success.  However, it's tough to follow the conversation in real-time because people are posting ...
by Occasional Advisor Occasional Advisor latest reply 2 weeks ago
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deirdreyee

Collecting NPS, Customer Feedback, Candid Comments

Hello all, In addition to managing the community I'm responsible for our company's NPS program. We run it via email with a lot of investment across the company and ownership of the list in the Custome...
by Advisor Advisor latest reply 2 weeks ago
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Reban

Is it possible to get user id's in LSI?

We would like to get the user id (email) of people who e.g voted on an idea in our Community. I can see the username when I look in LSI on the idea but would like the list of user id's to know what or...
by Occasional Advisor Occasional Advisor posted on 2 weeks ago
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Tim_Dickinson

Import metrics to show users via a dashboard?

Has any enterprise that's offering a SaaS to customers done work to create a customer dashboard to present metrics around that SaaS? For instance, something that feeds uptime/availability/other number...
by Occasional Contributor Tim_Dickinson Occasional Contributor latest reply 2 weeks ago
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jeremylatimer

Labels Component on Category Pages

Hello Lithosphere,We would like to have a Labels component on our category pages, to display the labels used on all boards within that category, which can be clicked to filter content from those board...
by Occasional Contributor jeremylatimer Occasional Contributor latest reply 3 weeks ago
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