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Wendy_S

Performance of Responsive on Lithium Platform vs other

Hi All.   Happy 2019! Hope everyone is doing great!   I have something I would like your input on/ We've run an analysis with BOL and one thing they came with was the speed of the page load was consid...
by Honored Contributor Honored Contributor Honored Contributor latest reply a month ago
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farrcycle

Slack Integration

Anybody using the API to communicate to Slack. Interested in use cases as we want to open this as a new channel
by Occasional Advisor Occasional Advisor latest reply a month ago
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Kathi_Intuit

Warn to refresh or show when some is typing

In our current community we run AMA (ask me anything) sessions and it tells us when someone it typing or we need to refresh. We are moving to Lithium and still would like to run the AMAs however, it d...
by Kathi_Intuit New Commentator latest reply ‎02-20-2019 12:12:47 AM
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mvanpelt

Usage Metrics

We'd like to focus more on Community data in 2019 and don't feel like we have adequate guidance on which metrics we should be looking at. We use our Community as a support mechanism for our customers,...
by Advisor Advisor latest reply ‎02-18-2019 11:12:13 PM
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WanderP

How to identify the user who adds a tag in a post?

Hello, guys.By any chance,  you know if it is possible to identify who is the user who added a tag in a post?There is somebody using the tags for SPAM messages in our community, and we don't know how ...
by Frequent Commentator Frequent Commentator latest reply ‎02-15-2019 07:48:06 AM
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Enidin

Moderation using AI?

Hi,I just want to hear do you use AI based moderation in your community? How well it does work and what kind of operations AI does and so on?There is several "AI moderators" in the world, here is exam...
by Trusted Contributor Trusted Contributor latest reply ‎02-14-2019 03:45:42 PM
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Leandra_N

Category Admins and Moderators using private messaging "Find Users"

Hi! I want my category admins and moderators to be able to use the "Find Users" function in private messaging. Haven't been able to find a permission I can update in their roles to give them this abil...
by Occasional Contributor Leandra_N Occasional Contributor latest reply ‎02-14-2019 01:43:31 PM
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mkarthikprabhu

Demo Request raised, but no response

Hi,I have requested for a demo on Lithium product 2 weeks back, but haven't heard back.Will it take this much time or let me know if you are not interested. So that I can stop waiting.
by mkarthikprabhu New Commentator latest reply ‎02-14-2019 09:21:14 AM
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suemacaluso

LSI reports - How to get spam our of page view reports

When pulling reports from LSI we do not want spam reported in our page views as it changes it to an untrue metric.  Is there a way to not include spam posts in page views.  Thanks
by Occasional Contributor suemacaluso Occasional Contributor latest reply ‎02-13-2019 10:08:37 PM
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BHall

Video cover photos in "masonry" view - how to improve the experience?

Has anyone used the "masonry" list view with a video-heavy/centric contest? I'm looking for a better way to get cover images on the tiles that represent a video entry.  Currently, a user would need to...
by Frequent Advisor Frequent Advisor latest reply ‎02-13-2019 08:26:28 AM
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kgroneman

Advanced search not working?

I'm just wondering if others see the same thing I do.  If I go to the community search page  (/t5/forums/searchpage) and click on ADVANCED it says: "Use quotes to search for an "exact phrase".   As fa...
by Esteemed Contributor Esteemed Contributor latest reply ‎02-13-2019 05:54:02 AM
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estieg

Tracking "title edits" within Lithium

We are preparing to roll out our super user program for our GoDaddy Community, and one of the “tracks of participation” we want to make available is that of “editing titles” (we haven’t thought of a g...
by Occasional Advisor Occasional Advisor latest reply ‎02-12-2019 10:06:12 AM
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calebmt

Enable Kudos on TKB Articles

This is probably a simple solution, but I haven't been able to figure it out. How do you enable kudos on a TKB article? I've figured out how to enable kudos on COMMENTS of a TKB article....but not on ...
by Valued Contributor Valued Contributor latest reply ‎02-12-2019 09:52:22 AM
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katiepbussey

Search crawling too broad of an area

Hi, all! We are nearing launch and I've run into an interesting search results issue. Search is treating phrases as individual words - so if I search cat and mouse, it will return results with the wor...
by Occasional Contributor katiepbussey Occasional Contributor latest reply ‎02-11-2019 07:13:25 PM
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Louiz_Q

[SMM] Multiple Language CSAT Copy Approach

Hey Li Community,  What is your folks approach when you have a multi-language and multi-regional brand (with one handle) and Lithium / Twitter only allows to send one copy with Twitter's CSAT survey?T...
by Occasional Commentator Louiz_Q Occasional Commentator latest reply ‎02-10-2019 10:35:03 PM
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alfredojahn

What exactly does li export-studio-plugin do?

We use the SDK. Keep our files in a local repo. When Lithium makes changes in Studio, they generally send us a .zip file with only the files that have changed. I am on Windows 10. I use WinMerge to co...
by Occasional Contributor alfredojahn Occasional Contributor latest reply ‎02-08-2019 09:59:47 AM
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KatieMaryS

Salesforce License for Lithium integration

Hi all, We're currently preparing the salesforce integration for our lithium community and have a Partner License in Salesforce. Salesforce indicated that we will probably need a Community License in ...
by KatieMaryS New Commentator latest reply ‎02-08-2019 05:33:04 AM
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deads

Upload in progress?

I'm viewing a page and get a banner with a button saying "Document upload is in progress" - what's uploading? Why? And why would I need to refresh after it's finished?
by Occasional Advisor Occasional Advisor latest reply ‎02-06-2019 01:01:11 PM
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deads

Lithium Meetups / User Group

Are any offline meetups or user groups offered? I'm interested in having general chats about Lithium Community usage with other Lithium users.If nothing is organized already, I'd be willing to get som...
by Occasional Advisor Occasional Advisor latest reply ‎02-06-2019 12:13:16 PM
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jhaze

About @Mentions ... from a Community Manager perspective

Hi all -It me. (lol)I've reviewed a previous @mention forum post and it gave me all the knowledge I need to enable @mentions in my community (it is already enabled in a private forum, but not througho...
by Advisor Advisor latest reply ‎02-06-2019 12:03:29 AM
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