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RondeauPro

Lithium Community + AdblockPlus + Ghostery ?

Hello, Anyboby has ever mesured the percentage of their community members that are using browser add-ons like adblock-plus & ghostery ? Anybody knows if it has an impact (especially ghostery) on lithi...
by Hero Hero latest reply 06-17-2015
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pgclark

What is the difference between tags and labels?

I'm new to using Lithium. I'm adding content to our TKB to seed this new feature of our Community. Trying to understand the difference between tags and Labels. For context , I can add tags to publishe...
by Occasional Contributor pgclark Occasional Contributor latest reply 06-15-2015
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RondeauPro

Integrated Profile Lithium Communities < > Klout

After seing work at Linc'15 I'd like to use Lithium < > Klout Intergated Profile. Anybody tested it yetr on its existing community ? Any thoughts or recommandation, before doing it ? Tks. FR.
by Hero Hero latest reply 06-15-2015
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GeorgeAttia

Lithium Intergration with other systems

Hi Folks, I would like to know if I can integrate Lithium with other systems like Avaya and / or eGain so I have one universal queue with intellegent routing base, so any agent can handle any transact...
by GeorgeAttia New Commentator latest reply 06-11-2015
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mp-olabs

identifying most frequent subjects

 Does Lithium provide some functionalities to identify the most frequent subjects in a board or a category. If yes could you tell us in wich module how does it identify similar subjects to count them ...
by mp-olabs New Commentator latest reply 06-04-2015
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JigneshBhate

is there a list where lithium has strategic alliances with tech/IT companies?

Need a list of alliances or partnerships of Lithium with Tech companies. Please pass me the link for the same Thanks,Jignesh
by Occasional Contributor JigneshBhate Occasional Contributor latest reply 05-31-2015
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J_Easley

Custom Badge for Consecutive Days of Use

Hey guys and gals. I want to see if this is even possible. I want to create a custom badge that will correlate to the amount of consecutive days visited or consecutive days with a post or reply. If it...
by J_Easley New Commentator latest reply 05-31-2015
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evening23

Inquiry about a demo request

Hello, I have emailed the team here at lithium about a demo request and have not heard back in about a month now. I was wondering what are the steps to get a temporary demo? I would like to test this ...
by evening23 New Commentator latest reply 05-22-2015
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lcgolden

Using Google Analytics with a Closed Community

Our community is only open to customers and partners, and therefore most of our pages are not visible if a user is not logged in. Before we implement Google Analytics, we want to make sure it's possib...
by Occasional Advisor Occasional Advisor latest reply 05-20-2015
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LainieH

How to create vanity URLs or redirects

Hello, I have a question about creating multiple vanity URLs for different Categores or Boards.Our current (non Lithium) community is on-premise, so we are able to create shortened URLs for print and ...
by Advisor Advisor latest reply 05-20-2015
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lilim

Report for viewing certain rank or role activity over time?

We want to evaluate the activity over time of users who fall in a certain role or rank. We don't necessarily need to see each individual user's information that falls into the role/rank, but we want t...
by Honored Contributor Honored Contributor Honored Contributor latest reply 05-18-2015
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MattJ

Mark posts as "from expert" in LSW

Hi Everyone, I came across a access setting when editing one of my roles which is "Can mark message as "From Expert"" for when the post enters LSW. My question is, can this be automatically applied to...
by Occasional Advisor Occasional Advisor latest reply 05-15-2015
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hmcclure

Examples of Ideation "in product"?

Hello!I'm hoping to find a couple of people who are using Lithium Ideation successfully with customers. Currently, we're using Ideation to collect customer feedback. We've used a third party to create...
by Occasional Contributor hmcclure Occasional Contributor latest reply 05-14-2015
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Enidin

About search engines and bots, problem with visitors and post views -stats

We have a two problem:- Lot´s of post views- Lot´s of visitors (currently we have over 6000 visitors looking up our community and 10 members who have logged in) Isn’t it so that Google, Yahoo and Bing...
by Trusted Contributor Trusted Contributor latest reply 05-12-2015
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dc888

Help with Lithium reporting

Hi. Can anyone help with a breakdown of the lithium metrics. My main question is around what constitutes a post and what consitutes a reply. My thinking would be that a post is the original question/q...
by dc888 New Commentator latest reply 04-30-2015
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edaccessible

Web Accessiblity for Users with Disabilities using Assistive Technologies

I am in the accessibility compliance field and I am wondering if the community has previously tested the community web based environment with a screen reader or if some of the main components were des...
by Trusted Contributor Trusted Contributor latest reply 04-28-2015
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pgclark

How do I link directly to an attachment?

I'm creating a Knowledge Base article with multiple attachments. I want to be able to link directly to each attachment in the text of the article. Can I do this?
by Occasional Contributor pgclark Occasional Contributor latest reply 04-22-2015
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EricNissan

Filtering content from the community in LSW

Hi, We are using Lithium both for our community and LSWCurrently we are only using LSW for Facebook and Twitter and not at all for our community We are adding a new process on the community where case...
by Occasional Contributor EricNissan Occasional Contributor latest reply 04-09-2015
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JulieH

What are you favorite apps/tools to stay organized and increase productivity?

One of the questions that popped up during our first #OnAirWithLithium with the Lithium Community team (watch it on demand to hear their answers ~0:44:05):   "What are your favorite apps/tools you us...
by Retired Community Manager JulieH Retired Community Manager latest reply 04-08-2015
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omare83

Influencer Score

Hi, I would like to know if you handle the User Influencer score on social media (categorized by topic) and if you expose this information through your API in order to get a Customer influencer score ...
by omare83 New Commentator latest reply 04-02-2015
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