I frequently wonder what organizational structure has helped teams best manage their communities.
I am interested in the roles you have within your organization and their specific responsibilities. I would love to understand how other companies have defined roles and their respective areas of ownership.
I am guessing everyone has a view of how we divide up community management, moderation, administration, top contributor programs, engagement, events, measurement. I would like to hear how others have set up their teams to drive results. It would be good to understand what has and hasn't worked. I would also like to understand the structure for a company that manages multiple languages or instances of their community.
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