Knowledge Base Article

About Aurora Likes

Likes and liking content are how community members recognize content that they think is helpful, well formed, insightful, or otherwise generally valuable. When someone likes a post, they are giving both the content and the author a thumbs-up. The net effect is that likes boost the value of the post and enhance the reputation of its author.

Liked content also enables community managers to identify and organize content that community visitors might find most relevant. For example, displaying leaderboards (coming in a future release) for liked content on a community home page can create a virtual FAQ where visitors can see the posts with the most Likes, which often map to the most commonly asked questions or topics on a community. Likewise, in forums, people can quickly find the most popular or important posts.

In search results, the Likes indicator below the content preview offers a quick way to see if the content has been useful to other members.

Each Like a member receives or gives is tracked in the system, enabling this activity to be used as a criterion for community rewards and recognition.

How do Likes work?

When Likes are enabled in a community (or for a board), members with the proper permissions can click Like to recognize the post and its author.

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Updated 5 months ago
Version 8.0
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