VirtualMind (Spredfast products)(location in Argentina)
SoftServe (Spredfast products)(location in Ukraine)
GoodData (Spredfast products)(location in the USA)
Zendesk (Spredfast products)(location in the USA)
Pendo (Spredfast products)(location in the USA)
Squelch (location in the USA)
SendGrid (location in the USA)
Lithium also utilizes the following subprocessors to provide certain optional services to those Lithium customers to elect to purchase those optional services:
Ooyala, Inc. (locations in USA, Australia, Mexico, Singapore, UK, Spain, France, Germany, Sweden) (video storage and playback option)
Box, Inc. (locations in USA) (file preview option)
Cloud Elements, Inc. (locations in the US and Ireland) (API integration with customer’s CRM application)
Effective October 2, 2018, Lithium and Spredfast closed their merger transaction, and new listings related to Spredfast-legacy products have been added above.
Effective October 3, 2017, Lithium acquired the Jive-x external community platform from Jive Software, an Aurea company. As a result Lithium entered into a transition services agreement with Jive that will allow Jive, functioning as a subprocessor, to continue to provide Jive-x services for 12 to 15 months.
Lithium also utilizes subcontractors that do not have any access to our customer’s data, such as, for example, Equinix and Wave Business which maintain data center facilities hosting Lithium’s main US-based data centers.