Khoros Atlas Logo

Social Strategy Blog

Khoros Staff
Khoros Staff

Brands are under pressure to create strong relationships with customers.

That means understanding the customer journey, and that’s where Total Community comes in.

dave.png

 

Read more...

Read more
Labels (3)
5 3 2,937
Lithium Alumni (Retired) Lithium Alumni (Retired)
Lithium Alumni (Retired)

blog_2015emergingbestpractices.pngAs we enter 2015, three best practices for managing the social customer experience are emerging. Large B2C brands, focused on managing the customer experience all have a similar short list of key focus areas.

Read more...

Read more
Labels (3)
7 6 6,769
Khoros Staff
Khoros Staff

blog_de_understanding.pngHow often have you heard the familiar “this time of year, we typically see a dip (or rise—I hear both) in traffic to our community?”

Read more...

Read more
Labels (2)
Tags (1)
8 2 2,850
Lithium Alumni (Retired) Lithium Alumni (Retired)
Lithium Alumni (Retired)

blog_sharedpurpose_teaser.png

What does shared purpose look like? Ask yourself these 5 questions to help define it.

Read more...

Read more
Labels (2)
Tags (1)
11 4 9,654
CCO Emeritus
Labels (1)
  • Planning

5 0 4,070
Khoros Staff
Khoros Staff

blog_promotesocialpresence.png

Tips and tricks for increasing your social presence.

Read more...

Read more
Labels (3)
8 3 2,912