Just wondering if there is an article or some explanation about all the different kinds of 'accepted solutions' you can use for your ranking formula. I know most of these can be clear but I wanted to make sure with someone on the definition of each so we build a proper ranking formula from these. Thanks a lot:
Solved! Go to Solution.
@OlivierS, thanks for the insight! However, I did not find "solved thread" in the Metrics. Do you know what is the difference between "solved thread" and solutions? Thanks!
A solved thread can have multiple solutions (if your community is setup this way), but a solved thread is only a count of one.