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Occasional Advisor
Occasional Advisor

CVA (Customer Value Assessment)

Hi All, 

 

Just wondering whether there are other communities/managers who have been through the CVA process? 

 

Looking to see: 

> What value (pun intended) you took out of it

> What learnings you took from the process (what you would've done more/better/different/less)

> Recommendations/overall opinions

> Anything further

 

I hope to hear from some of you!

 

Cheers,

Bec

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