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%3CDIV%20class%3D%22lia-message-template-content-zone%22%3E%3CLINGO-SUB%20id%3D%22lingo-sub-205478%22%20slang%3D%22en-US%22%3EKeeping%20best%20search%20results%20up%20to%20date%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-205478%22%20slang%3D%22en-US%22%3E%3CP%3EHow%20do%20you%20keep%20your%20most%20searched%20community%20content%20up%20to%20date%3F%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EFor%20example%3A%20when%20I%20search%20Google%20for%20advice%20on%26nbsp%3Brecording%20TV%20programs%20with%20our%20mobile%20app%2C%20the%20first%20search%20result%20is%20an%201%2C5%20year%20old%20thread%2C%20that%20says%20that%20you%20can't%20record%20programs%20with%20the%20app.%20It%20has%20been%20accepted%20as%20a%20solution%20and%20that's%20good%2C%20but%20we%20have%20since%20updated%20our%20app%20and%20it%20is%20now%20possible%20to%20set%20a%20record%20time.%20The%20answer%26nbsp%3Bis%20made%20by%20one%20of%20our%20community%20members%2C%20so%20it%20doesn't%20feel%20nice%20to%20tamper%20with%20the%20content.%20Do%20you%20do%20this%3F%20Do%20users%20mind%20you%20doing%20it%3F%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EOn%20the%20other%20hand%3A%20it%20would%20feel%20ever%20more%20awkward%20to%20bump%20a%20thread%20that%20is%20so%20old%2C%20just%20to%20say%20that%20hey%20you%20can%20do%20this%20and%20accept%20a%20solution%20under%20my%20name.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-205479%22%20slang%3D%22en-US%22%3ERe%3A%20Keeping%20best%20search%20results%20up%20to%20date%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-205479%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22http%3A%2F%2Fcommunity.lithium.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F9602%22%20rel%3D%22noopener%20noreferrer%22%3E%40Noora%3C%2FA%3E%26nbsp%3B-%20Valid%20concern.%20However%2C%20if%20you%20can't%20control%20the%20results%20then%20you%20can%20certainly%20do%20one%20thing%2C%20i.e.%20to%20update%20the%20threads.%20Rather%20than%20maneuvering%20the%20answer%2F%20replies%20to%20the%20old%20posts%2C%20you%20could%20create%20a%20TKB%20article%20out%20of%20that%20and%20point%20the%20existing%20discussion%20(a%20link%20in%20the%20original%20post%2C%20not%20a%20new%20comment)%20to%20your%20new%20article%2C%20stating%20that%20this%20is%20now%20possible%20in%20the%20newer%20version%20of%20the%20app.%20The%20TKB%20article%20then%20could%20be%20updated%20with%20each%20version%20without%20much%20of%20a%20concern.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EI%20have%20seen%20such%20cases%20here%20in%20the%20Lithosphere%20where%20we%20have%20few%20TKBs%20being%20created%20from%20the%20old%20discussions%20and%20those%20discussion%20have%20certain%20icon%20in%20front%20of%20them%20which%20links%20them%20back%20and%20forth.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EI%20hope%20it%20helps.%3C%2FP%3E%3C%2FLINGO-BODY%3E%0A%3C%2FDIV%3E
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Frequent Advisor
Frequent Advisor

Keeping best search results up to date

How do you keep your most searched community content up to date?

 

For example: when I search Google for advice on recording TV programs with our mobile app, the first search result is an 1,5 year old thread, that says that you can't record programs with the app. It has been accepted as a solution and that's good, but we have since updated our app and it is now possible to set a record time. The answer is made by one of our community members, so it doesn't feel nice to tamper with the content. Do you do this? Do users mind you doing it?

 

On the other hand: it would feel ever more awkward to bump a thread that is so old, just to say that hey you can do this and accept a solution under my name.


Communities: Elisa and Saunalahti
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Honored Contributor Honored Contributor
Honored Contributor

Re: Keeping best search results up to date

@Noora - Valid concern. However, if you can't control the results then you can certainly do one thing, i.e. to update the threads. Rather than maneuvering the answer/ replies to the old posts, you could create a TKB article out of that and point the existing discussion (a link in the original post, not a new comment) to your new article, stating that this is now possible in the newer version of the app. The TKB article then could be updated with each version without much of a concern.

 

I have seen such cases here in the Lithosphere where we have few TKBs being created from the old discussions and those discussion have certain icon in front of them which links them back and forth.

 

I hope it helps.


Varun : Weaving magic with Khoros!

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