Absolutely agree that urgent attention is needed to help community managers with dealing with old posts.
But I was puzzled at your comment about the moderation reason notification being automatic. In my experience it is only sent if you click one of the recipient boxes eg Author of this post or All participants.
If its causing you grief and not working correctly I assume you could also ask for the feature to be removed from your community, as it has to be enabled first before use - see http://community.lithium.com/t5/Community-Moderation/Enable-moderators-to-enter-reasons-and-notify-m...
I'm confused Stephen (@Fellsteruk)
What notification is going out and to whom?
Is it only people who have subscribed to that post and/or thread?
Or perhaps only people who have been @ mentioned in the post or thread?
Lithium has fixed the notification issue in the 16.7 release. See http://community.lithium.com/t5/Release-Notes/16-7-Release-Notes/ba-p/239810
"Previously, when a thread was moved from one board to another, all users subscribed to the thread received a real-time notification in their feed that a new reply was received for the topic. We have fixed this issue so that no “new reply” notification is sent when a thread is moved."
Just wanted to share a little update here.
Our absolutely amazing dev has created a little archive tool for us that moves post based on last activity date which is what we went for 🙂
We will use this tool to move very old posts with no recent activity from the regular boards into a contextual archive board.
This board will be read only and we will hide the reply within the topic page.
Our Dev also implemented a note on the thread page quilt (archive board) so anyone viewing the thread hopefully reads this and is aware of the specific about what he is looking at and the recommendation to post a question if the thread isn't helpful.
We are posting about our archive philosophy in the community news section and rules of participation for transparancy.
We are still debating if we should or should not exclude the archive boards from search engine indexing.
If anyone has any best practices to offer would be much appreciated.
From this point on we will start moving our old inactive content and learn as we go.
Have a great day ya'all.