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Valued Contributor
Valued Contributor

What happened to the support landing page?

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Before, if you weren't a lithium customer and you tried to access a support page it would take you to a landing page telling you that you need to be approved as a customer to access.

 

Now, however it just redirects to the lithosphere home page. Isn't this rather confusing? I'm assuming it's a bug...


At lot can be gained by being an end-user...
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Khoros Staff TreyW
Khoros Staff

Re: What happened to the support landing page?

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Hi Liam, 

 

Thanks for reporting this, I'll take a look into what happened and keep you posted. 

 

 

Trey Waddell
Senior Project Manager, Services
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Valued Contributor
Valued Contributor

Re: What happened to the support landing page?

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TreyW wrote:

Hi Liam, 

 

Thanks for reporting this, I'll take a look into what happened and keep you posted. 

 

 


Just wanted to report it, so customers know what they have to do to get support 🙂

 

Incidentally, I'm still being redirected to the home page on the about support page.


At lot can be gained by being an end-user...
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Retired Community Manager JulieH
Retired Community Manager

Re: What happened to the support landing page?

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Hi Liam,

 

This has been resolved - thanks again for reporting the issue!

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Julie Hamel - Global Community Manager

New to the community? Can't find where to post? Visit our guide to the new Lithium Community.
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